I feel like this is an easy one, but I’m gonna ask. How do I setup the final destination for Blind Transfers to be the extensions voicemail?
Surely I’m not the only one that thinks it is a bad customer experience to be transferred to a person’s extension and (because they do not answer) the call is terminated?!
Although this is not the solution that I was looking for, this is better than nothing.
This still does not help with someone stepping away from their extension for a moment. Calls that go unanswered will still be dropped right? This is concerning for Sales people.
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