External Caller ID not working

VitalPBX
1

Hi Guys,

I’m currently using the community edition version of VitalPBX. My External caller ID showing anonymous even though I already set caller ID on extension.

Please help.

2

Can be related to your trunk provider. Check if you have the right format and which numbers are supported. Check the headers as well.
Contact their support if needed.

3

Please share a full call trace via pastebin.com

4

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