Exception when trying to edit Cisco Phones XML

Reporting an Issue
1

Hi,

since (I think) Version 4.1.0-4 it is impossible to edit/view the XML file for Cisco Phones in the Provisioning Modoule. I get an exception whenever I try. See attached picture.
With my snom phones everything is fine.

cis-err2
cis-err21908×387 163 KB

2

Hello, is this happening with an especific model or with every model?

3

I have 2 Cisco models, 8845 and 8865. Problem is with both of them. And only with cisco. Not with snom, not with polycom.

4

Try to reload the template and save the changes

5

Sorry for the delay.
I’ve tried to reload the template (Provisioning → Templates → Chose template ->Custom → Reload)
It reloads withe the default but when I press update to save it i get another exception and the template has not been saved. I remember this behaviour in a former version and that has been fixed. See attached Screenshot.

Regards
Robert

cis-err3.
cis-err3.896×851 102 KB

6

Hi Robert can you send me a pm?

I have some questions about the vitalbx in germany and N870

7

Are you running the latest VitalPBX update?