Hi all,
In VitalPBX we can set max inbound calls and max outbound calls per tenant, but our billing and packages are based on a single combined concurrent call limit (inbound + outbound together).
Example: customer pays for 8 concurrent trunk calls total.
If I configure 8 inbound + 8 outbound, they can effectively use 16 (8 inbound and 8 outbound at once), which isn’t what we want.
Requirements:
- Limit should apply to trunk usage only (calls that hit our SIP trunk providers).
- It should not restrict internal calls.
- Ideally it should work per tenant (multi-tenant), and ideally we can enforce it so customers can’t exceed their plan during peak.
Questions:
- Is there a native way to enforce a single combined concurrent trunk call limit per tenant?
- If not, what’s the recommended approach (tenant trunk grouping, dialplan rules, call limits, custom module, etc.)?
- How do you handle this cleanly when inbound and outbound trunks are separate providers?
Thanks in advance!