We have the following scenario (attached pictures). We have an extension that is connected via an ATA, it is working correctly. We have activated the “follow me” to an external mobile number.
When we call this extension from another extension, the forwarding is done correctly, without any news. But when the call is from the outside (call from did) the diverts do not work, generating two calls simultaneously and logically giving “busy” as an answer.
I have tried everything I know but I can’t get it to work.
The versions are:
Can you help me with this?
Thank you very much