Custom CDR Report

Hello, it is possible to have a filter in the CDR so that it only shows the one in the queue, the extension that answered the call and if it is not answered, it only shows the last extension of the queue to which it was dialed.

Currently the CDR shows the queue report, the receiving extension and the other extensions as unanswered, if the call was answered it should not show the other extensions as unanswered.

You can use the Sonata Stats for detailed reports.

Hello Miguel, it is possible to create a CDR filter, but it is shown by default when the CDR is accessed.

What do you mean? Can you share some screenshots?

He wants a default CDR Filter applied right when he (or someone else) opens the CDR.

1 Like

correct, I want the CDR filter to be applied automatically when accessing the CDR

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.