CRM URL POPUP VARIABLE

VitXi WebRTC
1

Hi Vitalpbx Team,

My CRM popup URL is set as below example

URL Preview:

 https://demo.example.com/popup.php?calltype={call_type}&callername={caller_name}&callernumber={caller_number}&calleename={callee_name}&calleenumber={callee_number}&queue={queue}

My question is:

What variable value do you take from asterisk dialplan to replace

caller_name,caller_number,callee_name,callee_number & queue?

The next question is:

How do I add “UNIQUEID” to the Popup URL?

Is it possible this way?

https://demo.example.com/popup.php?calltype={call_type}&callername={caller_name}&callernumber={caller_number}&calleename={callee_name}&calleenumber={callee_number}&uniqueid={UNIQUEID}

If you can’t, how can you do it?

Thanks

1 Like
2

Hello Sir,

Currently, only the variables that appear in the CRM URL setting are taken from the call.

We will discuss with the team the possibility of adding more variables and/or dynamic variables.

Regards,

3

Thanks update sir, im sure Vitalpbx can dinamic variable popup

As ref and may be help your team

you can get any Channel variable you might have in Asterisk. This is very powerful, but requires configuration for such variables in your own dialplan if they are not set by default by Asterisk. Also, you must configure the Asterisk Manager to broadcast the variables you are interested in by adding an entry in /etc/asterisk/manager.conf, for example:

[general]
channelvars=FROM_DID

This example will broadcast the FROM_DID variable (that is set by ipbx based system to list the DID number that was dialed), so you can use the #{FROM_DID} variable in Popup URLs.

1 Like
4

Thank you very much for your suggestion!

We will analyze it with the team,

Regards,

1 Like
5

Hi @maynor

Does your team have any new updates on this request?

Thanks
Tien

1 Like
6

Supporting this request

1 Like
7

Hello!

At the moment, we don’t have an update regarding this feature request. We’ve been prioritizing other features such as the SMS and WhatsApp module.

We will revisit this feature request with the team.

Regards!

8

Hi
is there any update on Whatsapp integration ?
Whatsapp chat and Whatsapp Chat queue

1 Like
9

Hello,

These features are currently under development,

Please stay tuned to our communication channels to stay informed about our future/upcoming releases,

Regards,

10

Hello Maynor,
Thank you for updating.
My Company is an Authorized Partner of Vitalpbx and i’ve been sending emails to your concern team asking about the Raodmap or any point of communication from where i can get the Vitalpbx future developments, but no response.
Therefore, could you please tell me from where i can get the news of upcoming features so my company can plan and engage our customers accordingly.

2 Likes
11

Hi
is there any update on this ?

12

Hello,

Sorry for the delay in the response,

Currently, we don’t have a public roadmap fro upcoming features. However, the primary feature in development for VitXi is “Inboxes”. This feature will enable agents to chat with clients through WhatsApp and SMS channels.

Regards,