I have a tenant using ClearlyIP phones models c230v2, c250v2, c270v2.
I have a peculiar problem where the templates are coming out misconfigured. My line keys are not being honored in my config. examples below:
This is the config that gets generated onto the phone.
<!-- FunctionKeys -->
<P20478 para="LinePageIndicator">0</P20478>
<P20479 para="LineLabelLength">0</P20479>
<!-- FunctionKeys/LineKey1 -->
<P41200 para="LineKey1_Type">1</P41200>
<P20600 para="LineKey1_Mode">0</P20600>
<P41300 para="LineKey1_Value"/>
<P41400 para="LineKey1_Label"/>
<P41500 para="LineKey1_Account">0</P41500>
<P41600 para="LineKey1_Extension"/>
<!-- FunctionKeys/LineKey2 -->
<P41201 para="LineKey2_Type">58</P41201> <--- INCORRECT CONFIG STARTS HERE
<P20601 para="LineKey2_Mode">0</P20601>
<P41301 para="LineKey2_Value">701</P41301>
<P41401 para="LineKey2_Label">Park 1</P41401>
<P41501 para="LineKey2_Account">0</P41501>
<P41601 para="LineKey2_Extension"/>
<!-- FunctionKeys/LineKey3 -->
<P41202 para="LineKey3_Type">58</P41202>
<P20602 para="LineKey3_Mode">0</P20602>
<P41302 para="LineKey3_Value">702</P41302>
<P41402 para="LineKey3_Label">Park 2</P41402>
<P41502 para="LineKey3_Account">0</P41502>
<P41602 para="LineKey3_Extension"/>
<!-- FunctionKeys/LineKey4 -->
<P41203 para="LineKey4_Type">58</P41203>
<P20603 para="LineKey4_Mode">0</P20603>
<P41303 para="LineKey4_Value">703</P41303>
<P41403 para="LineKey4_Label">Park 3</P41403>
<P41503 para="LineKey4_Account">0</P41503>
<P41603 para="LineKey4_Extension"/>
<!-- FunctionKeys/LineKey5 -->
<P20200 para="LineKey5_Type">58</P20200>
<P20604 para="LineKey5_Mode">0</P20604>
<P20201 para="LineKey5_Value">704</P20201>
<P20202 para="LineKey5_Label">Park 4</P20202>
<P20203 para="LineKey5_Account">0</P20203>
<P20204 para="LineKey5_Extension"/>
<!-- FunctionKeys/LineKey6 -->
<P20205 para="LineKey6_Type">3</P20205>
<P20605 para="LineKey6_Mode">0</P20605>
<P20206 para="LineKey6_Value">9998</P20206>
<P20207 para="LineKey6_Label">Page</P20207>
<P20208 para="LineKey6_Account">0</P20208>
<P20209 para="LineKey6_Extension"/>
<!-- FunctionKeys/LineKey7 -->
<P20210 para="LineKey7_Type">1</P20210>
<P20606 para="LineKey7_Mode">0</P20606>
<P20211 para="LineKey7_Value"/>
<P20212 para="LineKey7_Label"/>
<P20213 para="LineKey7_Account">0</P20213>
<P20214 para="LineKey7_Extension"/>
The config I have in my template in the web gui is in the attached photo.
In addition whenever I try to apply the timezone to ‘united states-pacific’ it automatically reverts to canada as you can see in the example photo attached. I had to manually apply the timezone in the custom config portion.
I have tried recreating the template from scratch with no luck. Anyone have ideas? I also have a support ticket for help. Seems like a bug to me.