Changing emergency number from 933 to 711

Commio allows us to dial 711 as a way to verify 911 emergency setup and address. I want to ensure that 711 will use the emergency CID, so I have included it in the Emergency Numbers. Works fine.

However, I want to really use 933 for this function in the system, as 711 is reserved for TDD service within the United States. I can add 933 as an emergency number, but then it attempts to dial 933 on Commio and Commio expects to get 711. I attempted to use Dial Manipulation Rules on the emergency trunk, as below, but 933 still ends up being dialed to Commio.

Custom destinations and such would rewrite, however then it would not pull the emergency CID that I need.

Any thoughts?

I have resolved my own question. I did not realize the prefix was part of the match. So matching 933 and replacing with 711 can be accomplished by leaving the patten field blank.

1 Like