CDR report - incoming calls the column "From" displayed the wrong information.

[TienNguyen]

Hi VitalPBX Team,

I’m using
VitalPBX 4.1.0-8
PBX Engine 18.23.1-1

When I checked the CDR report - incoming calls the column “From” displayed the wrong information.

Please help to check,
Thanks & regards,
Tien

[TienNguyen]

Hi VitalPBX Team,

Do you have any updates?

Thanks & regards,
Tien.

[miguel]

Using SNGREP or the tail command get a call log to better understand what is happening.

How to get a Call Log from Asterisk CLI?

When troubleshooting Asterisk, obtaining a call log is essential to analyze the specific routes, trunks, and inbound routes a call utilizes. To retrieve this information, use the following command. Ensure you execute this command prior to initiating the outbound or incoming call. Replace “DIALED-NUMBER” in the command with the actual dialed number or DID (Direct Inward Dialing) you wish to filter. tail -f -n 50 /var/log/asterisk/full | grep "DIALED-NUMBER"