Can't SSH in remotely

VitalPBX
1

I am unable to SSH in remotely to my VitalPBX, I get the login prompt but after I enter the password for root it says “Access Denied”. What I have tried below.

  1. The remote IP is allowed in the firewall (confirmed because I get a loin prompt.
  2. It is the right password as it works on a console.
  3. I changed sshd_config #permitrootlogin to yes. (Server was rebooted afterwards)

Any other ideas? We did not make any changes over the base install.

2

Is this a Debian Server?

Debian doesn’t allow direct login using the root user. You must use an additional user.

3

It is, adding another user worked. Thanks.

1 Like
4

“Debian doesn’t allow direct login using the root user” - BY DEFAULT.
You can enable it and set a password for the root user and then you can.

“You must use an additional user.” - only to enable password login for root and set a root password.