cannot download remote phonebook

I’m testing vitalpbx and I have followed the directions for setting up the phonebook from the video. When I put the link in Yealink phones I get the message, cannot download remote phonebook.

This is a cloud instance of VitalPBX running on Vultr.

Share a screenshot about how you are configuring the URL in the Yealink phone. Additionally, share the URL, but hide any sensitive information.


Thank you Miquel. The end point manager pushes out the address correctly to the phones and this is what shows up in the yealink phone as shown in the screenshot.

That is your provisioning URL but not the correct URL for your phone. After you create a phonebook, select it again and you will see the actual Phonebook URL you need to set in your provsioning template in the phonebook section.

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