Hi, when my customer receives a call and transfers it internally, the person who receives the transferred call does not see the original number but the number of the person who transferred the call.
So, how to show caller number after transfer ?
thank you
You should find a lot of it here in Forum about it. CID transfer.
I couldn’t find a forum talking about my problem, that’s why I opened a ticket
Make sure that RPID and Line updates are enabled.
In which section can i find them please ?
Under the device profile