Call transfer not showing original caller ID

Hi, when my customer receives a call and transfers it internally, the person who receives the transferred call does not see the original number but the number of the person who transferred the call.
So, how to show caller number after transfer ?
thank you

You should find a lot of it here in Forum about it. CID transfer.

I couldn’t find a forum talking about my problem, that’s why I opened a ticket

Make sure that RPID and Line updates are enabled.

In which section can i find them please ?

Under the device profile

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