Call Traffice Today

VitalPBX
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This is a screenshot from a VitalPBX callcenter Dashboard. I cannot understand how the incoming number of calls is calculated. There is no way the callcenter received 79960 calls.

image

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  • It includes all the tenants
  • It doesn’t distinguish between answered and missed calls

About the number of calls:

  • You have Queues with the strategy “Ring All.”
  • You have Ring Groups with the strategy “Ring All.”
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