Call forward external number

[combineddata]

Hello

i’ve managed to get calls to extension 200 (yealink phone) to go to external numbers via *58 and *59 but although i think i set everything correct, the external number shown on (mobile) does not get the original caller ID eg 22222 but the call ID of vitalpbx system eg 11111

Extension advance set to send cli etc provider said all correct their end?

I’m sure im missing something but any help would be great. or whatelse to check/enable

[airsay]

Hi,
Have you set CallerID source to **PAI-FROM** on your Yealink?

Source: The “other” major open source PBX

[hlev]

You can edit he account.X.cid_source value in template.

[airsay]

Yeah, that would need to be set to 2.

[combineddata]

Hi Thanks for help,
yes yealink is set as per suggestion, also edited cid source value but still shows the diverted number instead of caller orignal number

[combineddata]

hi sorry to ask, where would i fing this screen. thanks

[airsay]

Did you configure the Trust RPID for the extension?

[airsay]

It’s via the WebUI for the phone. So you’d pull up it’s IP address on your Web browser and login

[combineddata]

i believe so, if this is where i need to go

[airsay]

Disable Send-P-Asserted-Identity. Leave RPID enabled and try again

[combineddata]

Hello
thanks for suggestion, but that still not working sending the same system number

[hlev]

Enabled the field SEND CONNECTED LINE as well in your PJSIP settings.

[combineddata]

Hello

enabled sendline still not sending phone line calling number, unless i really missing something i think my provider not telling the full story and blocking maybe?? although they say they re not blocking…
any further ideas greatly appreciated.

[airsay]

I would have to spin up a test instance. Currently migrating to XCP-NG from Proxmox. Will try when I’m done

[combineddata]

ok thanks hopefully we can resolve it

[combineddata]

bump any more help available

[hlev]

Grab some call logs, so we can see what the server is sending