Best way to setup a Video Intercom

VitalPBX
1

Hi All,

We have a client with a bunch of Fanvil X7 handsets and a Fanvil X16V video intercom in the front door.
Currently it is running Vital PBX 4.x and all devices are using PJSIP.
The issue we are having of late is when the front door rings a ringroup, most phones will ring, but some will ring just for a second then stop ringing. Others wont display the video on the ring, some do. It’s quite random.

Is there a specific way to set up Video based Units like this? As the client would like a set of phones to ring with early video.

Kind Regards

Brendon Allen

2

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