It may be blindingly obvious, but I cant see how to add a phone to an extension. I can provision the phone and setup an extension … but no way to match a phone to an extension.
Sharing screenshots might help to understand your issue!
Anyway, while provisioning, you select the extension devices attached to your Phone Devices. After everything is configured, you must provision your phone devices, so they read the configuration files to connect with the server.
… yep blindingly obvious.
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