# Zoho don't log Inbound Calls from queues

**URL:** <https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083>\
**Category:** VitalPBX 4\
**Created:** [May 13, 2024, 8:44pm UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083 "2024-05-13T20:44:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mohamed.soliman](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/85e7bf/32.png) [@mohamed.soliman](https://forums.vitalpbx.org/u/mohamed.soliman)\
**Post date:** [May 13, 2024, 8:44pm UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083/1 "2024-05-13T20:44:39Z")

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Zoho CRM not showing the call when the call answerd throght queue  
kindly support

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**Author:** ![mohamed.soliman](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/85e7bf/32.png) [@mohamed.soliman](https://forums.vitalpbx.org/u/mohamed.soliman)\
**Post date:** [May 15, 2024, 9:52am UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083/2 "2024-05-15T09:52:33Z")

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Any updates ?on this issue

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**Author:** ![mohamed.soliman](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/85e7bf/32.png) [@mohamed.soliman](https://forums.vitalpbx.org/u/mohamed.soliman)\
**Post date:** [May 16, 2024, 11:32am UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083/3 "2024-05-16T11:32:01Z")

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Dear team,  
Kindly support we goning live on project with this issue 🙏

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<div class="post-metadata">

**Author:** ![mohamed.soliman](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/85e7bf/32.png) [@mohamed.soliman](https://forums.vitalpbx.org/u/mohamed.soliman)\
**Post date:** [May 22, 2024, 3:21am UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083/4 "2024-05-22T03:21:20Z")

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Any updated on this issue

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<div class="post-metadata">

**Author:** ![mohamed.soliman](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/85e7bf/32.png) [@mohamed.soliman](https://forums.vitalpbx.org/u/mohamed.soliman)\
**Post date:** [May 31, 2024, 3:02am UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083/5 "2024-05-31T03:02:07Z")

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Reminder on this raised issue

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**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\
**Post date:** [June 1, 2024, 12:45pm UTC](https://forums.vitalpbx.org/t/zoho-dont-log-inbound-calls-from-queues/4083/6 "2024-06-01T12:45:36Z")

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Share screenshots of the following:

- CRM configs
- Queue Configs

Moreover, share a call log from the Asterisk CLI with a brief explanation of the call flow. Additionally, share the exact version of VitalPBX and the CRM add-on.