# voicemail Transcription 

**URL:** <https://forums.vitalpbx.org/t/voicemail-transcription/4672>\
**Category:** VitalPBX\
**Created:** [November 15, 2024, 1:22pm UTC](https://forums.vitalpbx.org/t/voicemail-transcription/4672 "2024-11-15T13:22:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Dperron2.5](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/d/898d66/32.png) [@Dperron2.5](https://forums.vitalpbx.org/u/Dperron2.5)\
**Post date:** [November 15, 2024, 1:22pm UTC](https://forums.vitalpbx.org/t/voicemail-transcription/4672/1 "2024-11-15T13:22:24Z")

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Hello! Wondering if anyone has any instruction they could provide for setting up voicemail transcription based on the new release of 4.1.0 R8 - seen in the change log: Voicemail transcription using OpenAI is now available. You can select an AI API key in the Voicemail Settings.

i have

- Carrier Plus
- AI Assistants add-on installed
- AI API Key configured

the transcription work for the main tenant work but not another tenant

and i dont see  
[https://forums.vitalpbx.org/uploads/default/original/2X/a/acec4bb27c487d9e9b418493b09a58f9fe680c32.png](https://forums.vitalpbx.org/uploads/default/original/2X/a/acec4bb27c487d9e9b418493b09a58f9fe680c32.png)

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**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\
**Post date:** [November 15, 2024, 3:02pm UTC](https://forums.vitalpbx.org/t/voicemail-transcription/4672/2 "2024-11-15T15:02:17Z")

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What’s your current VitalPBX version?

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**Author:** ![Dperron2.5](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/d/898d66/32.png) [@Dperron2.5](https://forums.vitalpbx.org/u/Dperron2.5)\
**Post date:** [November 15, 2024, 3:18pm UTC](https://forums.vitalpbx.org/t/voicemail-transcription/4672/3 "2024-11-15T15:18:18Z")

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Carrier Plus 4.2.0-1  
PBX Engine 18.25.0-1

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**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\
**Post date:** [November 15, 2024, 4:15pm UTC](https://forums.vitalpbx.org/t/voicemail-transcription/4672/4 "2024-11-15T16:15:40Z")

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Check the videos in the link below.

> [@VitalPBX 4.0.1 R9 is now available!](https://forums.vitalpbx.org/t/vitalpbx-4-0-1-r9-is-now-available/4562):
>
> We are excited to announce the latest version of VitalPBX, featuring significant enhancements and new capabilities. A key highlight of this release is the introduction of the AI Tools module, part of the AI Assistants add-ons. This module replaces the global AI Transcription parameter in the Voicemail General settings, allowing you to enable voicemail transcription on a per-tenant and per-extension basis. Please note that the Voicemail Transcription feature is available exclusively for users on …

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**Author:** ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)\
**Post date:** [December 15, 2024, 4:15pm UTC](https://forums.vitalpbx.org/t/voicemail-transcription/4672/5 "2024-12-15T16:15:56Z")

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