# VM only for external calls

**URL:** https://forums.vitalpbx.org/t/vm-only-for-external-calls/1621
**Category:** VitalPBX
**Created:** [August 4, 2022, 1:29am UTC](https://forums.vitalpbx.org/t/vm-only-for-external-calls/1621 "2022-08-04T01:29:28Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![TBG](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/tbg/32/1111_2.png) [@TBG](https://forums.vitalpbx.org/u/TBG)
#### Post date: [August 4, 2022, 1:29am UTC](https://forums.vitalpbx.org/t/vm-only-for-external-calls/1621/1 "2022-08-04T01:29:28Z")

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Client has asked us if we can set up that voicemail is only active for external callers,

If we are calling internally there is no voicemail?

Any ideas if we are able to do this?

Thank You

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### Author: ![PitzKey](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/pitzkey/32/420_2.png) [@PitzKey](https://forums.vitalpbx.org/u/PitzKey)
#### Post date: [August 4, 2022, 11:00am UTC](https://forums.vitalpbx.org/t/vm-only-for-external-calls/1621/2 "2022-08-04T11:00:16Z")

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You will have to write a custom dialplan

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### Author: ![TBG](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/tbg/32/1111_2.png) [@TBG](https://forums.vitalpbx.org/u/TBG)
#### Post date: [August 4, 2022, 9:06pm UTC](https://forums.vitalpbx.org/t/vm-only-for-external-calls/1621/3 "2022-08-04T21:06:10Z")

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Thank you, Ill leave that for now! got a ton of other things on my list. haha

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### Author: ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [September 3, 2022, 9:07pm UTC](https://forums.vitalpbx.org/t/vm-only-for-external-calls/1621/4 "2022-09-03T21:07:05Z")

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