#  VitXi outbound calls fail immediately

**URL:** https://forums.vitalpbx.org/t/vitxi-outbound-calls-fail-immediately/6174
**Category:** VitXi WebRTC
**Created:** [April 20, 2026, 8:54pm UTC](https://forums.vitalpbx.org/t/vitxi-outbound-calls-fail-immediately/6174 "2026-04-20T20:54:11Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [April 21, 2026, 5:32pm UTC](https://forums.vitalpbx.org/t/vitxi-outbound-calls-fail-immediately/6174/5 "2026-04-21T17:32:56Z")

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Hello!

Could you please check if the extension associated with the vitxi user has the webrtc profile assigned?. Also, make sure the following codecs are added in the pjsip settings: opus, allaw, ullaw, vp8

Also, please update to the latest version of VitXi: [🚀 VitXi WebRTC v4.6.0-2: Faster, Smarter Communication Experience](https://forums.vitalpbx.org/t/vitxi-webrtc-v4-6-0-2-faster-smarter-communication-experience/6176)

Let me know if it worked for you,

Best regards,

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