# VitXi Issue after Upgrade

**URL:** https://forums.vitalpbx.org/t/vitxi-issue-after-upgrade/5838
**Category:** VitXi WebRTC
**Created:** [November 6, 2025, 11:07pm UTC](https://forums.vitalpbx.org/t/vitxi-issue-after-upgrade/5838 "2025-11-06T23:07:26Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Jack](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/jack/32/4336_2.png) [@Jack](https://forums.vitalpbx.org/u/Jack)
#### Post date: [November 6, 2025, 11:07pm UTC](https://forums.vitalpbx.org/t/vitxi-issue-after-upgrade/5838/1 "2025-11-06T23:07:26Z")

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Dear team,

After upgrading to VitalPBX 4.5, switchboard wasn’t starting and dashboard not populating. Modified [/usr/share/vitalpbx/monitor/config.ini](https://forums.vitalpbx.org/t/how-to-upgrade-to-vitalpbx-4-5/4683/18) twice just to be sure. Now vitxi call history dissapearing and stats is not populating agents when creating queues. Please help

 ![image](https://forums.vitalpbx.org/uploads/default/original/2X/5/5eb017200ba6b84722ab88dc85feab308e954a0d.png)

 ![image](https://forums.vitalpbx.org/uploads/default/original/2X/2/2ea031107c4abc5f564e60af27e4d79bd34ef50f.png)

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### Author: ![Haytham\_Waheed](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/haytham_waheed/32/3776_2.png) [@Haytham\_Waheed](https://forums.vitalpbx.org/u/Haytham_Waheed)
#### Post date: [November 20, 2025, 7:51am UTC](https://forums.vitalpbx.org/t/vitxi-issue-after-upgrade/5838/2 "2025-11-20T07:51:26Z")

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I had some issues afte the upgrade and it is now solved, You can try the following:

```auto
sed -i 's|include /etc/nginx/pbx-addons/\*;|include /etc/nginx/pbx-addons/*.conf;|' /etc/nginx/sites-enabled/vitalpbx

Then:
dpkg --configure -a
apt-get --reinstall install logger-core -y
systemctl restart nginx

```

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [November 21, 2025, 1:23am UTC](https://forums.vitalpbx.org/t/vitxi-issue-after-upgrade/5838/3 "2025-11-21T01:23:35Z")

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For VitXi, update the System API add-on from the Add-ons module on VitalPBX.

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### Author: ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [November 27, 2025, 2:49pm UTC](https://forums.vitalpbx.org/t/vitxi-issue-after-upgrade/5838/4 "2025-11-27T14:49:41Z")

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Hello!

Please update the “System API” add-on to the latest version in the VitalPBX Addons module. Make sure to click **Check Online** to retrieve the most recent release.

Also, the latest version of VitXi is now available, you may proceed with the update: [VitXi 4.6.0 – Major Release: Inboxes, WhatsApp/SMS, High-Performance Mode & More!](https://forums.vitalpbx.org/t/vitxi-4-6-0-major-release-inboxes-whatsapp-sms-high-performance-mode-more/5878)

Best regards,