# VitXi install - database setup fails

**URL:** https://forums.vitalpbx.org/t/vitxi-install-database-setup-fails/3003
**Category:** VitXi WebRTC
**Created:** [August 2, 2023, 6:36pm UTC](https://forums.vitalpbx.org/t/vitxi-install-database-setup-fails/3003 "2023-08-02T18:36:50Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![erton](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/e/2acd7d/32.png) [@erton](https://forums.vitalpbx.org/u/erton)
#### Post date: [August 2, 2023, 6:36pm UTC](https://forums.vitalpbx.org/t/vitxi-install-database-setup-fails/3003/1 "2023-08-02T18:36:50Z")

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This is a new VitalPBX 4 install on ARM64 / Debian 11.  
I followed the preparations to install as per [VitXi WebRTC - VitalPBX Wiki](https://wiki.vitalpbx.com/documentation/vitxi-webrtc). Then the first install step ‘Database Setup’ fails with “Could Not Connect. Please Check Your Settings.”

- Port 6001 TCP is open.
- `vitalpbx check-integrity` finds no issues
- `systemctl status mysql` shows:  
[Note] InnoDB: The file ‘./vitxi/migrations.ibd’ already exists though the corresponding table did not exist in the InnoDB …  
[ERROR] InnoDB: Cannot create file ‘./vitxi/migrations.ibd’.

Any suggestion?

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [August 3, 2023, 2:37pm UTC](https://forums.vitalpbx.org/t/vitxi-install-database-setup-fails/3003/2 "2023-08-03T14:37:37Z")

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- Delete the VitXi database.
- Uninstall the add-on.
- Install the add-on and complete the wizard.

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<div class="post-metadata">

### Author: ![erton](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/e/2acd7d/32.png) [@erton](https://forums.vitalpbx.org/u/erton)
#### Post date: [August 3, 2023, 5:04pm UTC](https://forums.vitalpbx.org/t/vitxi-install-database-setup-fails/3003/3 "2023-08-03T17:04:35Z")

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Since that was a new install, I just started clean and VitXi installed as expected.  
Thank you!
