# vitxi 'inboxes' feature locked 

**URL:** <https://forums.vitalpbx.org/t/vitxi-inboxes-feature-locked/5879>\
**Category:** VitalPBX\
**Created:** [November 28, 2025, 9:51pm UTC](https://forums.vitalpbx.org/t/vitxi-inboxes-feature-locked/5879 "2025-11-28T21:51:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SterlingDunn](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/sterlingdunn/32/3070_2.png) [@SterlingDunn](https://forums.vitalpbx.org/u/SterlingDunn)\
**Post date:** [November 28, 2025, 9:51pm UTC](https://forums.vitalpbx.org/t/vitxi-inboxes-feature-locked/5879/1 "2025-11-28T21:51:34Z")

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Hello, I have recently installed the latest vitxi 4.6.0 and wanted to check out the new ‘inboxes’ feature. When I go to use it, it says I need to have a vitalpbx one subscription. I have purchased the VitalPBX Carrier Plus license and figured this feature would be included. Has anyone ran into this issue or maybe vitalpbx support you have advice?

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**Author:** ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)\
**Post date:** [November 29, 2025, 3:23pm UTC](https://forums.vitalpbx.org/t/vitxi-inboxes-feature-locked/5879/2 "2025-11-29T15:23:46Z")

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Hello!

Please note that the new Inboxes feature is currently available only in VitalPBX One. Our team will be reviewing this further in detail.

Best regards,

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**Author:** ![SterlingDunn](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/sterlingdunn/32/3070_2.png) [@SterlingDunn](https://forums.vitalpbx.org/u/SterlingDunn)\
**Post date:** [December 1, 2025, 5:15pm UTC](https://forums.vitalpbx.org/t/vitxi-inboxes-feature-locked/5879/3 "2025-12-01T17:15:36Z")

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Is there any plans to make this available to Carrier plus plans? I purchased that one time license because I thought it would protect me from things like this where I would be locked out of features.

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**Author:** ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)\
**Post date:** [December 31, 2025, 5:16pm UTC](https://forums.vitalpbx.org/t/vitxi-inboxes-feature-locked/5879/4 "2025-12-31T17:16:15Z")

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