# VITXI 4.5 Error With Hot Disking Devices **URL:** \ **Category:** VitXi WebRTC\ **Created:** [January 12, 2025, 12:15pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869 "2025-01-12T12:15:14Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 12, 2025, 12:15pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/1 "2025-01-12T12:15:14Z")
Hi I Have an error while choosing Hot Disking Device inside VITXI even Wthe ebRTC Client option is ON (YES) can you solve it? ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 14, 2025, 2:50pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/2 "2025-01-14T14:50:03Z")
Good Evening , Is There Is Any Update about this issue ? ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 14, 2025, 3:01pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/3 "2025-01-14T15:01:07Z")
I Have an error while choosing Hot Disking Device inside VITXI even wthe WebRTC Client option is ON (YES) can you solve it? ---
**Author:** ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)\ **Post date:** [January 14, 2025, 3:02pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/4 "2025-01-14T15:02:02Z")
Hi! Could you please share a screenshot of the issue, Regards, ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 14, 2025, 3:10pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/5 "2025-01-14T15:10:27Z")
here is the error ![Error1](https://forums.vitalpbx.org/uploads/default/original/2X/0/0f7b43c72d070317be25dc5f20694d6fec8c6865.png) ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 14, 2025, 3:43pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/6 "2025-01-14T15:43:09Z")
@maynor That happen only when you add a hot desking device not extension ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 20, 2025, 3:04pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/7 "2025-01-20T15:04:56Z")
@maynor Hi, is there are any solutions soon? ---
**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\ **Post date:** [January 20, 2025, 7:47pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/8 "2025-01-20T19:47:33Z")
Using hot desking seems imposible! Why using hot desking with WebRTC? ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 21, 2025, 3:22pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/9 "2025-01-21T15:22:21Z")
@miguel @maynor Hi ,The Only reason ( I wanna make an extension can work on Vitxi also TLS ) but its impossible because I can’t make a single profile that can handle both of them the only solution is to make the extension hotdesking and create 2 devices one for WebRTC and other for TLS and each device have a a different profile ---
**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\ **Post date:** [January 21, 2025, 3:38pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/10 "2025-01-21T15:38:29Z")
You can create a single extension with two devices one with TLS and another for WebRTC. Actually, this is the recommended way to do it. This is because WebRTC uses Websocket (Not supported for Desktop phones) and Regular phones and Softphones uses UDP/TCP/TLS. ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 21, 2025, 4:31pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/11 "2025-01-21T16:31:58Z")
@miguel the only way to create a single extension with 2 devices is the Hotdesking Feature , that’s why I created one extension with no device then created 2 devices PJSIP for TLS and WebRTC for VITXI , here is the problem the VITXI send me an error when I choose a hotdesking device even I enable WebRTC client option is ON the device already in list but when I select it and update I got an error in console here is the error ![Error1](https://forums.vitalpbx.org/uploads/default/original/2X/0/0f7b43c72d070317be25dc5f20694d6fec8c6865.png) ---
**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\ **Post date:** [January 21, 2025, 4:36pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/12 "2025-01-21T16:36:16Z")
No, you can create a regular extension with two devices. ![image](https://forums.vitalpbx.org/uploads/default/original/2X/8/8d6aceaa6262f50ebb68073603b34be753bbcd9c.png) ![image](https://forums.vitalpbx.org/uploads/default/original/2X/d/dbba02704a39b97db0f822d7e322aabb168e90c2.png) ---
**Author:** ![Kamal\_Radwan](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/kamal_radwan/32/533_2.png) [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Post date:** [January 21, 2025, 6:08pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869/13 "2025-01-21T18:08:08Z")
@miguel Yeah that solves my issue, Thank You 😍 its my first Time to know that I can I add more than a device for 1 extension