Vitalpbx4 - backup issue

[sebastian]

Hello,

i am using 4.0.0-3 (latest debian version as of 2022-12-15).

Currently when i try to run the backup i get the following issue:

PHP Fatal error: Uncaught RuntimeException: tar: The following options were used after any non-optional arguments in archive create or update mode. These options are positional and affect only arguments that follow them. Please, rearrange them properly. tar: --exclude ‘/var/lib/vitalpbx/static/7f1ff988a0c60877/fax/’ has no effect tar: --exclude '/var/lib/vitalpbx/static/7f1ff988a0c60877/voicemail/’ has no effect tar: --exclude ‘/var/lib/vitalpbx/static/backup/’ has no effect tar: --exclude '/var/lib/vitalpbx/static/fax/’ has no effect tar: Exiting with failure status due to previous errors in /usr/share/vitalpbx/www/modules/backup_and_restore/backup_and_restore.php:0 Stack trace: #0 /usr/share/vitalpbx/scripts/backup_and_restore(0): modules\backup_and_restore\backup_and_restore::makeBackup() #1 {main} thrown in /usr/share/vitalpbx/www/modules/backup_and_restore/backup_and_restore.php on line 0

This issue also occurs whether fax / voicemail is included or excluded

[PitzKey]

@sebastian

i am using 4.0.0-3

Have you tried updating to the latest version?

[miguel]

This was addressed on VitalPBX v4 R5

[sebastian]

I tried update over the web interface:
→ “There are no available updates”
and over cli:
apt-get update
apt-get upgrade
restart

is there a way to upgrade an existing box from 4.0.0-3 to latest state?

[miguel]

You just have to search a little.

VitalPBX 4.0.0 R4 is now available!

We are so excited to announce a new update for VitalPBX 4. The most highlighted changes are the upgrade to PHP 8.1 and Asterisk 18.14.0. Additionally, we’ve moved the repo to a new server, so for an existing installation, you must install the new repo using the commands below. sudo su curl -fsSL https://repo.vitalpbx.com/vitalpbx/v4/apt/setup_repo | bash - Finally, you can update your system using the commands below. Remember to reboot your PBX after finishing the upgrade process. apt clean …

[sebastian]

@miguel
i installed 4.0.0-7 from your description and now the backup works.
I tried also different combinations with includes and without includes, all worked fine.

Though one thing which was required for the update was:
chown www-data:vitalpbx /var/lib/vitalpbx/backup
since the /var/lib/vitalpbx/backup belonged to root (I am not fully sure if this was related to 4.0.0-3 or if i fumbled on the folder before manually).

Apart from that we did not experience any issues so far migrating from V3 to V4.

Thanks a lot, BTW your software is great

Cheers, Sebastian