# VitalPBX v4.5 Missing Audio Folder

**URL:** https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686
**Category:** VitalPBX 4
**Created:** [November 20, 2024, 3:51am UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686 "2024-11-20T03:51:15Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![sama](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@sama](https://forums.vitalpbx.org/u/sama)
#### Post date: [November 20, 2024, 3:51am UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686/1 "2024-11-20T03:51:15Z")

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Hello,

The silence audio folder is missing in v4.5

Thanks

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [November 26, 2024, 5:07pm UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686/2 "2024-11-26T17:07:14Z")

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Is there a method to install this folder, I do not wish to update customer servers untill this is corrected.

Thanks,

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### Author: ![sama](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@sama](https://forums.vitalpbx.org/u/sama)
#### Post date: [November 28, 2024, 3:43am UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686/3 "2024-11-28T03:43:51Z")

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You can copy the folder from any v3 or v4 system

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### Author: ![mo10](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/58f4c7/32.png) [@mo10](https://forums.vitalpbx.org/u/mo10)
#### Post date: [November 28, 2024, 7:06am UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686/4 "2024-11-28T07:06:29Z")

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So did you do it and it helped?

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [November 28, 2024, 3:39pm UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686/5 "2024-11-28T15:39:48Z")

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No it did not help, in fact the system crashed, not sure why.

I copied folder to /var/lib/asterisk/sounds/en then did a reboot of the system and everything stopped working, my only access was the vps console even ssh was not working, I removed folder and rebooted and all came back. maybe I did something wrong but at this point it maybe be better to wait for the new update comming soon.

Thanks,

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### Author: ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [December 28, 2024, 3:40pm UTC](https://forums.vitalpbx.org/t/vitalpbx-v4-5-missing-audio-folder/4686/6 "2024-12-28T15:40:11Z")

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