VitalPBX on vps unreachable after configuring internal

Hello, I’m having a problem with a new installation on vps. When I go to configure an extension and try to configure it on a voip phone, the server becomes unreachable and I have to change the connection in order to access the web portal again.

Hi, you don’t give much information. Please share as much as possible.
VitalPBX Version?
Hosted where?
and more…

But this sounds like you are being locked out by fail2ban (intrusion detection).
Maybe you try with the wrong port?

Try to add your IP to the whitelist inside vitalpbx.

now work, the problem was a firewall configuration in vitalpbx

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