# vitalpbx mobile unregisters when not in use or not running in background
**URL:** https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684
**Category:** VitalPBX Mobile
**Created:** [August 21, 2022, 2:40pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684 "2022-08-21T14:40:07Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@jaheshkhan](https://forums.vitalpbx.org/u/jaheshkhan)
#### Post date: [August 21, 2022, 2:40pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/1 "2022-08-21T14:40:07Z")
vitalpbx mobile unregisters when not in use or not running in background. In this case im unable to receive call… i prefer it should run in the background.
it should be made user preference running in backgound or close/unregister the application while not in use.
for making outgoing calls no issue im facing.
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [August 22, 2022, 1:24pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/2 "2022-08-22T13:24:24Z")
Check the link below:
> [@How to correctly configure VitalPBX Mobile](https://forums.vitalpbx.org/t/how-to-correctly-configure-vitalpbx-mobile/899):
>
> The new version of VitalPBX Mobile requires the following configuration to work correctly: You have to create a dedicated PJSIP account with two contacts as maximum. Don’t use the same account for other devices. e.g.: desktop phones or softphones. If you have a version earlier than 3.5.1-4 of VitalPBX, then disable the Push Notification option in VitalPBX. It is no longer necessary since the new App incorporates another methodology to do Push. On the App side, you only need to scan the QR code…
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### Author:  [@jaheshkhan](https://forums.vitalpbx.org/u/jaheshkhan)
#### Post date: [August 22, 2022, 2:29pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/3 "2022-08-22T14:29:55Z")
normally an individual have different phones with same extension. so are you telling we can have maximum of 2 contacts with one extension? people will have a landline, laptop , mobile phone, tablet. if a person want to use all these devices with same extension how they will achieve it?
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [August 22, 2022, 3:10pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/4 "2022-08-22T15:10:59Z")
When using PJSIP, you can have the same device connected to multiple phone devices.
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### Author:  [@jaheshkhan](https://forums.vitalpbx.org/u/jaheshkhan)
#### Post date: [August 22, 2022, 3:48pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/5 "2022-08-22T15:48:23Z")
unfortunately its not ringing simultaneously.
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [August 22, 2022, 3:52pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/6 "2022-08-22T15:52:02Z")
That’s something you have to check with your devices.
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### Author:  [@Kyriacos](https://forums.vitalpbx.org/u/Kyriacos)
#### Post date: [August 26, 2022, 11:39am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684/7 "2022-08-26T11:39:08Z")
Hello,
At some random times, I am facing the same issue, so I created a ring group with the desktop extension and the softphone extension and configured follow me on the desktop extension to ring simultaneously with the softphone extension.
However, I noticed that at random moments the client fails to send push registration to push server or even when call is answered, there is a delay for the call to be connected. I assume this is due to the fact that I am located in Cyprus, east Europe and push server is in US East. Is there a way to use a different push server located in Europe? There were some other push servers in the beginning but it seems they are not used anymore.
Can you please clarify? Thank you.