# Vitalpbx mobile android

**URL:** https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427
**Category:** VitalPBX Mobile
**Created:** [September 13, 2021, 2:19pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427 "2021-09-13T14:19:19Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [September 13, 2021, 2:19pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/1 "2021-09-13T14:19:19Z")

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Is it possible to get the android app even if it’s a beta test app.

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### Author: ![ddavila](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/d/f1d935/32.png) [@ddavila](https://forums.vitalpbx.org/u/ddavila)
#### Post date: [September 13, 2021, 2:23pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/2 "2021-09-13T14:23:53Z")

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VitalPBX Mobile version is still in beta

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [September 29, 2021, 1:08pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/3 "2021-09-29T13:08:23Z")

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I hope the beta test is doing well, any thoughts on when we may be able to download app

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### Author: ![fnlauria](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/fnlauria/32/163_2.png) [@fnlauria](https://forums.vitalpbx.org/u/fnlauria)
#### Post date: [October 4, 2021, 7:11pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/4 "2021-10-04T19:11:56Z")

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We’re also wondering on the release status for the VitalPBX (andoid) Mobile app…  
The one for iPhone has been working very well thus far.

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 8, 2021, 2:16pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/5 "2021-10-08T14:16:28Z")

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Can you please update us on the status of the Android app I have customers looking for this, at this point my only option is to use Bria but would prefer to use vitalpbx mobile. even if it’s a beta release please inform us.

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### Author: ![fnlauria](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/fnlauria/32/163_2.png) [@fnlauria](https://forums.vitalpbx.org/u/fnlauria)
#### Post date: [October 8, 2021, 5:46pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/6 "2021-10-08T17:46:01Z")

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I’ve used Bria in the past (w/a FreePBX build-out) and it seemed to work well.

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [October 8, 2021, 9:26pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/7 "2021-10-08T21:26:30Z")

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You can download and test the beta application for Android using the link below.  
[https://1drv.ms/u/s!AgQ1A0uCDxwtlKV6XhkXIaklvqsyhg?e=6eCugz](https://1drv.ms/u/s!AgQ1A0uCDxwtlKV6XhkXIaklvqsyhg?e=6eCugz)

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 8, 2021, 10:28pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/8 "2021-10-08T22:28:40Z")

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Thank you, outbound works great, do I need to open any ports/ip address’s for push notification.

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 8, 2021, 10:49pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/9 "2021-10-08T22:49:02Z")

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If I keep the app open I can receive calls but if I close the app I see on Vitalpbx PJSIP it is unregistered, so it does not run in background on the cell phones. is this just an issue in the beta app or is it my phone is not configured right.

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### Author: ![admin](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/admin/32/3_2.png) [@admin](https://forums.vitalpbx.org/u/admin)
#### Post date: [October 8, 2021, 11:02pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/10 "2021-10-08T23:02:03Z")

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This is how it should work, once you close it, try to call and you will see how it registers after the second ring and in the third ring you can answer it on the phone.

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### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 8, 2021, 11:14pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/11 "2021-10-08T23:14:51Z")

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It does not register after 5 rings so call goes to VM, I guess it’s not getting a push, push send is set to yes for this divice. when I was testing with groundwire I had to open firewall for there push servers do I need to do this for vitalpbx mobile.

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### Author: ![admin](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/admin/32/3_2.png) [@admin](https://forums.vitalpbx.org/u/admin)
#### Post date: [October 8, 2021, 11:28pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/12 "2021-10-08T23:28:14Z")

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With VitalPBX Mobile the Push Server is VitalPBX.  
VitalPBX sends the Push request to Firebase in the case of Android.  
We recommend that you do the tests in VitalPBX with a single device connected (Android Account) to the PJSIP account.

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<div class="post-metadata">

### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 9, 2021, 1:32am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/13 "2021-10-09T01:32:53Z")

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Is there a port that is required for push to work, thier is a firewall infront of the pbx

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<div class="post-metadata">

### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 9, 2021, 2:13am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/14 "2021-10-09T02:13:29Z")

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No register of pjsip extension when calling and app is closed.

[root@ptpbx3 ~]# asterisk -rx"database show devices/PJSIP/204"  
/devices/PJSIP/204/assigned\_exten : 204  
/devices/PJSIP/204/emergency\_cid :  
/devices/PJSIP/204/hot\_desk : no  
/devices/PJSIP/204/location : 1  
/devices/PJSIP/204/send\_push : yes  
/devices/PJSIP/204/tenant : 6d82a1b5a48e9e32  
6 results found.

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<div class="post-metadata">

### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [October 9, 2021, 7:41am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/15 "2021-10-09T07:41:47Z")

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@GaryC,

You have to enable the ports _ **3500-3501/TCP** _ in your firewall. If these ports are not permitted, the push token is not stored, so the device/app is not notified when a call comes to it.

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### Author: ![MASTERING\_VOIP](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/mastering_voip/32/351_2.png) [@MASTERING\_VOIP](https://forums.vitalpbx.org/u/MASTERING_VOIP)
#### Post date: [October 9, 2021, 10:51am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/16 "2021-10-09T10:51:10Z")

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Hi Sir,

This is the result our testing , may be this issue, pls verify:

1. DTMF not working
2. Codec Opus Not Working
3. Transfer Call & Conference Not Working

Thanks

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<div class="post-metadata">

### Author: ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)
#### Post date: [October 9, 2021, 12:07pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/17 "2021-10-09T12:07:03Z")

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@miguel

That was it, port is now open and it works.  
thanks

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### Author: ![mo10](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/58f4c7/32.png) [@mo10](https://forums.vitalpbx.org/u/mo10)
#### Post date: [October 9, 2021, 2:43pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/18 "2021-10-09T14:43:26Z")

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1. DTMF not working here either
2. Codec Opus: did you check in Settings of the App that Opus is activated? Its not checked by default.
3. Transfer Call was having issues for me as well

When i tried calling an internal number \*70 or \*72 the time would start running but i can not hear anything. External call no issue. PJSIP extension.

What i am missing: **BLF?!**

Thanks

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### Author: ![MASTERING\_VOIP](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/mastering_voip/32/351_2.png) [@MASTERING\_VOIP](https://forums.vitalpbx.org/u/MASTERING_VOIP)
#### Post date: [October 9, 2021, 4:50pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/19 "2021-10-09T16:50:18Z")

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> [@mo10](#):
>
> Codec Opus: did you check in Settings of the App that Opus is activated? Its not checked by default.

Yes, already check only opus.

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### Author: ![mo10](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/58f4c7/32.png) [@mo10](https://forums.vitalpbx.org/u/mo10)
#### Post date: [October 9, 2021, 10:21pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427/20 "2021-10-09T22:21:17Z")

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Drains a lot of battery when home button is used (it’s hard to tell the client to not use the home button).  
Almost no drain wenn back button is used.  
Did not check yet if push will work then.

[Next page](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427.md?page=2)
