VitalPBX 4: Issue while saving data after Branding modification

[gmap]

Hello dear team

We are facing issue on V4 while trying to modify the Branding section!

Can you please assist?

Best regards

[PitzKey]

Which version of VitalPBX?

Try

vitalpbx check-integrity

[gmap]

Hello dear

Thanks for your feedback

The result of tha command gave :

No Issues found

[ferher1]

Gmap,

I believe I ran into this same situation. Although not always practical, have you tried restarting the server?

Thanks,
Fernando

[gmap]

hello dear @ferher1

Let me try

ÉDIT:

I restarted the server but no chance, same issue

Best regards

[ferher1]

Gmap,

Just to make sure, you have a licensed version of VitalPBX 4? I know that some of the branding takes effect with a license while some of the branding doesn’t need a license.

[mo10]

Looks like this is only an issue for multi tenant.

[gmap]

Yes, we have a Career Plus licence!

[miguel]

Are you running the latest VitalPBX 4?

Are you applying the branding settings from the main tenant? Remember that branding add-on it’s not multi-tenant.

[gmap]

Hello dear @miguel

We are running Version 4.0.1 and we are connected as Admin on Main Tenant

And bellow is what we are exactly trying to change

When we click on SAVE

[miguel]

Check the folder permissions of your installation. I’ve tried in a brand new installation, and I had no issues.

[gmap]

@miguel sure

Which permissions should we give? 777 ?

[miguel]

You should never give permission 777 to a public folder.

According to the installation file of the branding add-on, applying these commands should be enough

chown www-data:www-data /usr/share/vitalpbx/www/resources/css/branding
chown -R www-data:www-data /usr/share/vitalpbx/www/resources/css/branding

[gmap]

Hello dear @miguel

Thanks a lot as this solved the issue

Best regards