Hi Team, Good day to all!
I would like to know if this is possible.
I have a costumer that needs “out of band” basic SMDR and call recording and need some tracking for certain Numbers
Basically they want to have a SMDR record of all outbound and inbound calls from a particular Telephone Number. (TN)
Example TN: 999-123-4567 (1) dials 888- 123-4567 (2)
When 999-123-4567 dials 888-123-4567 the Session Border controller routes the inbound call (1) to a Vital Box and then the Vital Box , Bridges or just forwards the call is rerouted to the customer PBX (2) branch and vice versa
caller DID is 999-123-4567 → Session Border Controller → Vital Box → Customer destination 888-123-4567
Customer dials 999-123-4567 → Session Border Controller -Vital Box → 999-123-4567