# Virtual Fax on Multi Tenant Setup

**URL:** https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380
**Category:** VitalPBX
**Created:** [May 26, 2022, 6:16pm UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380 "2022-05-26T18:16:06Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![UTS\_Brian](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/uts_brian/32/674_2.png) [@UTS\_Brian](https://forums.vitalpbx.org/u/UTS_Brian)
#### Post date: [May 26, 2022, 6:16pm UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380/1 "2022-05-26T18:16:06Z")

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Anyone know how to set up Virtual Faxing on Multi-Tenant? You can only set up virtual fax machines on the Main tenant but then they can’t be seen by the subtenant as an option. Are we missing something or is this not supported?

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [May 26, 2022, 7:21pm UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380/2 "2022-05-26T19:21:01Z")

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> [@How to share modules/add-ons with Tenants on VitalPBX?](https://forums.vitalpbx.org/t/how-to-share-modules-add-ons-with-tenants/1381):
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> You may have faced the need to share some modules/add-ons with your customers. After installing a module like the Virtual Faxes, or the Custom Contexts, you may have encountered that the module is only available for the primary tenant. Then, the question is, how can we share these modules with our customers? Well, VitalPBX manages the access of all the modules through the roles assigned to each user. With this in mind, it is essential to keep in mind that all the newly installed modules get as…

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### Author: ![UTS\_Brian](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/uts_brian/32/674_2.png) [@UTS\_Brian](https://forums.vitalpbx.org/u/UTS_Brian)
#### Post date: [June 13, 2022, 2:03pm UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380/3 "2022-06-13T14:03:50Z")

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Sorry should have been more specific about my exact issue but I figured asking for a How-To would answer future questions too instead of coming to the forums for each one. This is not a roles issue, this is me as Super Administrator opening the subtenant and not seeing Virtual fax Devices as an option for the Subtenant so I can add a fax device for them. Do I add them all to the main Tennant?

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [June 13, 2022, 2:28pm UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380/4 "2022-06-13T14:28:51Z")

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From the FAQ

> Finally, bear in mind that the super-admin user uses the “ **Tenant Administrator** ” role to show/hide modules when switching between tenants.

If you want to access certain modules after switching to another tenant, then you have to add the permissions to the “Tenant Administrator” role.

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### Author: ![UTS\_Brian](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/uts_brian/32/674_2.png) [@UTS\_Brian](https://forums.vitalpbx.org/u/UTS_Brian)
#### Post date: [June 13, 2022, 2:39pm UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380/5 "2022-06-13T14:39:24Z")

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Thanks I missed that line. We are taking the certification training now but it was unavailable for so long that we had to roll out the system first.

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### Author: ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [July 14, 2022, 8:20am UTC](https://forums.vitalpbx.org/t/virtual-fax-on-multi-tenant-setup/1380/6 "2022-07-14T08:20:33Z")

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