# Use Different HTTPS port but Vitxi Welcome Email didn't update
**URL:** https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882
**Category:** VitXi WebRTC
**Created:** [January 15, 2025, 1:57pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882 "2025-01-15T13:57:27Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)
#### Post date: [January 15, 2025, 1:57pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/1 "2025-01-15T13:57:27Z")
Hi Guys,
Recently, we purchased VitalPBX One license.
Anyone here knows how to update and edit the welcome email settings for Vitxi?
The reset password link is not working because the link doesn’t have port since we used custom one.
Also, is there a way to change some part of the email message to our own brand?
We really want to change those BOXES part of the email (see attached image)
Thank you,
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### Author:  [@AEMBS](https://forums.vitalpbx.org/u/AEMBS)
#### Post date: [January 16, 2025, 7:12pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/2 "2025-01-16T19:12:11Z")
I am not sure if webrtc uses these templates but you can check if making changes to the extension welcome email template will make a difference.
[https://wiki.vitalpbx.com/wiki/faq/email-templates/](https://wiki.vitalpbx.com/wiki/faq/email-templates/)
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### Author:  [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [January 16, 2025, 7:24pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/3 "2025-01-16T19:24:04Z")
Hello!
We will fix it in the next version, we will also be working on adding a module to edit the welcome email content,
Regards!,
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### Author:  [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)
#### Post date: [January 16, 2025, 11:18pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/4 "2025-01-16T23:18:36Z")
Hi @maynor that is a great update. Thank you.
Another concern,
The user can click unlimited times the Reset Password button and system will send a lot of reset password email. It can be considered as DOS attack?
Also, the token for reset password is not expiring. The user can use the reset password link sent in email even in other day or in the future.
Is there a way to add some security on that please, like having a 2 minutes gap before the user can click again the request reset password button. And the reset password token link should be expired in just a few minutes and can only be used once.
Hoping that you can consider my request as this is really needed as additional security since most users nowadays are working from home and the servers is open to public.
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### Author:  [@Connexium](https://forums.vitalpbx.org/u/Connexium)
#### Post date: [June 2, 2026, 3:48pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/5 "2026-06-02T15:48:34Z")
Hello, we have the opposite problem described by the OP, we noted that the “Account Creation” email sends the wrong password reset link.
In our case, the account creation email sends this link:
`pbx.fqdn.com/reset-password?token=Xs9wtNxxxxx`
But when a user use the forgot / reset password on the web interface login page, the email sent has the proper link which is:
`pbx.fqdn.com/webrtc/reset-password?token=Xs9wtNxxxxx`
Notice the **/webrtc/** in the link.
The second link is the correct one. First link returns a 404.
I could not find a way to have this adjusted in the Vitxi Admin UI.
Thanks
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### Author:  [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [June 2, 2026, 5:12pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/6 "2026-06-02T17:12:08Z")
Hello!
Do you have the latest version of VitXi WebRTC?
Best regards.,
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### Author:  [@Connexium](https://forums.vitalpbx.org/u/Connexium)
#### Post date: [June 2, 2026, 5:28pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/7 "2026-06-02T17:28:32Z")
After verification, we are actually one version behind actually. 4.6.0-2 instead of 4.6.0-3.
We will update off hours and update this thread.
Thank you for your kind and prompt response.
In any case, we are happy to see all the recent improvement in the Vitxi app. We can at last drop the other platform we are still somewhat using, now that the mobile and WebRTC apps are good. Cheers for that.
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### Author:  [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [June 2, 2026, 5:56pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/8 "2026-06-02T17:56:15Z")
Sounds great! please update this thread once the off-hours maintenance is complete.,
Thanks for the kind words as well. We’re thrilled to hear you’ve been enjoying the recent releases, and we really appreciate you taking the time to share your feedback.,
Cheers, and thanks for being part of the community!
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### Author:  [@Connexium](https://forums.vitalpbx.org/u/Connexium)
#### Post date: [June 3, 2026, 8:03am UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/9 "2026-06-03T08:03:07Z")
Hello, following a full upgrade, our issue with the reset link being wrong is still present in the Welcome emails.
The link is missing the **/webrtc/**
But again, when using the reset password function, that email has the proper link 🤔
Is that a setting somewhere else in VitalPBX?
_Sorry if it feels like I’m hijacking this thread. But my issue seemed relevant to the OP’s issue and it helps to keep information compartmentalized._
Thanks
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### Author:  [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [June 4, 2026, 3:16pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/10 "2026-06-04T15:16:33Z")
Hello!
Please run the following commands:
`sudo apt update && sudo apt upgrade vitxi -y`
`vitxi logs:clear && vitxi cache:clear && vitxi optimize && vitxi queue:clear --force`
`systemctl restart vitxi && systemctl restart vitxi-worker && systemctl restart vitxi-app-runner`
Then reload vitxi and try to send a welcome email again.,
Let me know if it worked for you.,
Best regards.,
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### Author:  [@intelesync](https://forums.vitalpbx.org/u/intelesync)
#### Post date: [June 11, 2026, 8:41pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/11 "2026-06-11T20:41:57Z")
Vital, we are now a year and a half since this was requested by this member and promised “in the next version”, which is now half a dozen versions ago. We need to be able to alter the VitXi Email Template please.
> [@VitXi Email Template](https://forums.vitalpbx.org/t/vitxi-email-template/6304):
>
> The email that is sent out from VitXi for new users, and now existing users (thank you), does not include what one would think is THE most important and fundamental bit of information - The VitXi URL! While it includes a URL for altering the password, that is quite confusing and near useless for any “normal” VitXi user (which are 99% of them). So 1) Fix that!, and 2) Give us the ability to alter this Email Template, just like in VitalPBX. I’ve asked for this years ago in tickets that were unc…
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### Author:  [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [June 24, 2026, 5:28pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/12 "2026-06-24T17:28:45Z")
Hello,
The new email templates module will be included in the next version of VitXi, which will be released in a few days.,
Best regards,
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### Author:  [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [June 30, 2026, 3:14pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882/13 "2026-06-30T15:14:43Z")
Hello,
A new VitXi release is now available, including Advanced Auto Answer settings, Centralized Tags & Labels, Customizable Email Templates, improved contact resolution, and several fixes.
Release notes: [VitXi 4.6.0-4 Release: New Auto Answer, Tags & Labels, and Email Templates](https://forums.vitalpbx.org/t/vitxi-4-6-0-4-release-new-auto-answer-tags-labels-and-email-templates/6335)
Best regards,