# Unable to click to view licenses
**URL:** https://forums.vitalpbx.org/t/unable-to-click-to-view-licenses/5672
**Category:** VitalPBX
**Created:** [August 26, 2025, 2:39pm UTC](https://forums.vitalpbx.org/t/unable-to-click-to-view-licenses/5672 "2025-08-26T14:39:49Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Global\_Wifi](https://forums.vitalpbx.org/u/Global_Wifi)
#### Post date: [August 26, 2025, 2:39pm UTC](https://forums.vitalpbx.org/t/unable-to-click-to-view-licenses/5672/1 "2025-08-26T14:39:49Z")
Just purchased a connect subscription - payment went through but when I click on the eyeball to view license to put into pbx - nothing happens.
Tried on edge and incog chrome - eye turns red and nothing happens.
is it a popup? I cant see it being blocked.
Thanks in advance
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [August 26, 2025, 2:40pm UTC](https://forums.vitalpbx.org/t/unable-to-click-to-view-licenses/5672/2 "2025-08-26T14:40:58Z")
After a purchase, you will receive an email with your invoice (including the license) from [sales@vitalpbx.com](mailto:sales@vitalpbx.com).
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### Author:  [@Global\_Wifi](https://forums.vitalpbx.org/u/Global_Wifi)
#### Post date: [August 26, 2025, 11:30pm UTC](https://forums.vitalpbx.org/t/unable-to-click-to-view-licenses/5672/3 "2025-08-26T23:30:14Z")
My bad looked on there but wasnt paying attention. Thanks for the help.
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### Author:  [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [September 25, 2025, 11:30pm UTC](https://forums.vitalpbx.org/t/unable-to-click-to-view-licenses/5672/4 "2025-09-25T23:30:52Z")
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