Sonanta billing - incorrect reports and nothing calllog

norman_namkoong · February 6, 2023, 1:23am

Hi,

I move from v3 to v4. carrier plus plan,
there are some issues on sonata-billing.

after login there is no calllog print such ad today call log.
generate reports incorrect duration value.

maybe, i think is cdr schema was chage in v4.

miguel · February 6, 2023, 2:58am

What’s the error with call duration? The total seems ok.

About today’s call, I did a quick test using version 4.0.0-2, and I see no error.

norman_namkoong · February 6, 2023, 4:29am

It seems to could not get data from cdr db.

v3(3.0.4-6) to v4(4.0.0-2)

like this

thanks

miguel · February 6, 2023, 6:01pm

Did you sync the extensions and trunks?

norman_namkoong · February 7, 2023, 12:25am

Sorry

It comes from my cdr mess.

It working now.

thanks for hints

norman_namkoong · February 8, 2023, 9:20am

NO~ Way

It is again…um.

someday today calllog is OK

sosomeday today calllog is not OK.

any hints

miguel · February 8, 2023, 12:32pm

According to your last screenshot, the call log didn’t show nothing because the extensions were not synced.

Moreover, the call log will only show the calls made or receive by the synced extensions. In short, if the call wasn’t answer by an extension, it won’t be shown.

In any case, we will check the source code for further analysis.