Set a CDR Filter as Default

Hi, a default CDR filter may be applied when you open the CDR.

I would like to have a filter only for answered calls, and this default in the CDR Report.

Are you going to use this for your Call Center?

Hello, it is not for a call center, we want to show in the CDR that the calls that enter the Queue are answered, because if I have two extensions in the Queue, when a call is received, one appears as ANSWERED and the other appears as NOT ANSWERED, and creates ambiguity.

I recommend you to try the Sonata Stats. You can also scheduled reports, so you can get all the answered calls at the end of the day.

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