# Queue Center - Update function Last Called Agent Routing (LCA)

**URL:** <https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240>\
**Category:** Wish List\
**Created:** [May 15, 2026, 12:40am UTC](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240 "2026-05-15T00:40:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![TienNguyen](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/tiennguyen/32/2900_2.png) [@TienNguyen](https://forums.vitalpbx.org/u/TienNguyen)\
**Post date:** [May 15, 2026, 12:40am UTC](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240/1 "2026-05-15T00:40:01Z")

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Hi VitalPBX Team,

It’s very usefull for us, if Team enalbed function Last Called Agent Routing (LCA) for queue center  
**Last Called Agent Routing** routes repeat callers to the agent who last handled their call.

Best regards,  
Tien

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**Author:** ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)\
**Post date:** [June 14, 2026, 12:40am UTC](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240/2 "2026-06-14T00:40:16Z")

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**Author:** ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)\
**Post date:** [June 18, 2026, 5:07pm UTC](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240/3 "2026-06-18T17:07:15Z")

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Hello,

Have you considered using the Dynamic Routing feature? Depending on your use case, it may provide a suitable alternative to Last Called Agent Routing.

You can find more details here:

> **[Dynamic Routing | VitalPBX Wiki](https://wiki.vitalpbx.com/wiki/vitalpbx/dynamic-routing/)**
>
> As we saw in the Extensions section, you can enable a feature called Dynamic Routing. With dynamic routing, you can create dynamic routes to connect the

Best regards,