# OpenAI Install not working

**URL:** <https://forums.vitalpbx.org/t/openai-install-not-working/2709>\
**Category:** General Discussion - Off Topic\
**Created:** [May 5, 2023, 7:26pm UTC](https://forums.vitalpbx.org/t/openai-install-not-working/2709 "2023-05-05T19:26:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![GaryC](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/g/b5a626/32.png) [@GaryC](https://forums.vitalpbx.org/u/GaryC)\
**Post date:** [May 5, 2023, 7:26pm UTC](https://forums.vitalpbx.org/t/openai-install-not-working/2709/1 "2023-05-05T19:26:48Z")

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I followed blog instructions to setup OpenAI but it does not work, I received an error that there is no dos2unix.  
chmod 777 /usr/bin/dos2unix  
chmod: cannot access ‘/usr/bin/dos2unix’: No such file or directory

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<div class="post-metadata">

**Author:** ![mo10](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/58f4c7/32.png) [@mo10](https://forums.vitalpbx.org/u/mo10)\
**Post date:** [May 6, 2023, 7:20am UTC](https://forums.vitalpbx.org/t/openai-install-not-working/2709/2 "2023-05-06T07:20:33Z")

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What VitalPBX Version are you using?  
Does  
apt install dos2unix  
or  
yum install dos2unix  
help?

**EDIT** :  
You are on Vitalpbx4 which does not have dos2unix by default.  
This will **help you** :  
**apt install dos2unix**

KR

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>
> Discover the power of OpenAI Whisper for transforming your VitalPBX Voicemail into accurate, real-time transcripts. Unlock productivity like never before!

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<div class="post-metadata">

**Author:** ![galojze](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/galojze/32/2775_2.png) [@galojze](https://forums.vitalpbx.org/u/galojze)\
**Post date:** [September 8, 2023, 2:42am UTC](https://forums.vitalpbx.org/t/openai-install-not-working/2709/3 "2023-09-08T02:42:49Z")

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Hi there

I’ve got a similar issue, just trying to figure out how to get this working:  
installed vitalPBX from ISO provided you, fresh install  
SMTP server delivers welcome email fine  
all the commands per instructions go through without errors  
Voicemail is enabled on extension  
Based on guide mp3 options is not in the settings (maybe not available on current version)

I did try to go through all the possible logs, but can’t find any insights why it doesn’t work.  
where can I find logs for this?