# No update fax log when call is NO ANSWER

**URL:** https://forums.vitalpbx.org/t/no-update-fax-log-when-call-is-no-answer/4050
**Category:** VitalPBX 4
**Created:** [May 5, 2024, 5:29am UTC](https://forums.vitalpbx.org/t/no-update-fax-log-when-call-is-no-answer/4050 "2024-05-05T05:29:46Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![mo10](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/58f4c7/32.png) [@mo10](https://forums.vitalpbx.org/u/mo10)
#### Post date: [May 5, 2024, 7:07am UTC](https://forums.vitalpbx.org/t/no-update-fax-log-when-call-is-no-answer/4050/2 "2024-05-05T07:07:48Z")

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It will try again for quite some time.  
How long did you wait?  
What are you sending settings?

Has nothing to do with permissions, or has it?

> [@Permission Denied error when attempting to send fax via web UI.](https://forums.vitalpbx.org/t/permission-denied-error-when-attempting-to-send-fax-via-web-ui/4047/3):
>
> All packages are up to date. [image] Virtual Faxes addon shows as 4.0.1-2

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