# Lost Call History After Reboot - Vitxi 4.2.0-1	

**URL:** https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523
**Category:** VitXi WebRTC
**Created:** [October 2, 2024, 6:12pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523 "2024-10-02T18:12:39Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![RenatoSagcal](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/renatosagcal/32/2172_2.png) [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)
#### Post date: [October 2, 2024, 6:12pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/1 "2024-10-02T18:12:39Z")

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Hi Guys,

Call History lost after reboot then made a calls again and calls lost again when I signed out and signed in back. Does anyone here experience the same issue.

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### Author: ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [October 2, 2024, 7:19pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/2 "2024-10-02T19:19:20Z")

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Hello Sir,

Please check if you have a time zone selected:

 ![image](https://forums.vitalpbx.org/uploads/default/original/2X/c/c60c1ccaf33738c7e79eb52160c98c0a8b0a8431.png)

If you don’t have a time zone selected, please select one, save your changes, and reload VitXi. Then, check if the call history appears.

Best regards,

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### Author: ![RenatoSagcal](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/renatosagcal/32/2172_2.png) [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)
#### Post date: [October 2, 2024, 11:26pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/3 "2024-10-02T23:26:05Z")

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Hi @maynor

Yes, I had selected timezone but my old call history are missing.

 ![image](https://forums.vitalpbx.org/uploads/default/original/2X/5/54bc0be26416a8f58109888c3b52169dd2776be5.png)

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### Author: ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [October 3, 2024, 3:42pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/4 "2024-10-03T15:42:08Z")

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This VitXi user was recently created?

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### Author: ![RenatoSagcal](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/renatosagcal/32/2172_2.png) [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)
#### Post date: [October 3, 2024, 3:49pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/5 "2024-10-03T15:49:18Z")

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Yes, just Yesterday after I installed Vitxi

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### Author: ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [October 3, 2024, 4:14pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/6 "2024-10-03T16:14:25Z")

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Was the extension associated with this VitXi user already existing, or was it created together with this VitXi user?

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### Author: ![RenatoSagcal](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/renatosagcal/32/2172_2.png) [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)
#### Post date: [October 4, 2024, 3:18am UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/7 "2024-10-04T03:18:41Z")

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I just updated the details on the extension in vitalpbx.  
I will try to again and check. It seems after that I can’t replicate the issue now. Maybe it is because the new feature of Call History where you can re assign to other user and not getting call history of the old user. Let you know. Thanks anyway.

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### Author: ![maynor](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/m/3e96dc/32.png) [@maynor](https://forums.vitalpbx.org/u/maynor)
#### Post date: [October 4, 2024, 5:54pm UTC](https://forums.vitalpbx.org/t/lost-call-history-after-reboot-vitxi-4-2-0-1/4523/8 "2024-10-04T17:54:26Z")

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Perfect, please let us know if the issue occurs again