# Incoming Trunk Not Routing

**URL:** https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682
**Category:** VitalPBX
**Created:** [January 24, 2024, 6:33pm UTC](https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682 "2024-01-24T18:33:17Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![echoterra](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/e/ccd318/32.png) [@echoterra](https://forums.vitalpbx.org/u/echoterra)
#### Post date: [January 24, 2024, 6:33pm UTC](https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682/1 "2024-01-24T18:33:17Z")

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First off I am new to VitalPBX and Asterisk. I have several 3CX servers running without issue. I am looking to migrate to VitalPBX.

I have configured a VPS at Hetzner and Vultr to test performance. I have configured everything and have used Wavix as a trunk on 1 server and voip.ms on the other. I am able provision T46Us for both servers and outbound calls work fine.

Inbound calls from my Verizon cell just say “your call can not be completed as dialed” so I am assuming it is something I have set up wrong, even though I have tried multiple times and multiple servers.

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### Author: ![sama](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/s/7993a0/32.png) [@sama](https://forums.vitalpbx.org/u/sama)
#### Post date: [January 25, 2024, 12:48am UTC](https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682/2 "2024-01-25T00:48:56Z")

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Hello @echoterra and welcome to the community

Please log in to your PBX via SSH run `sngrep -c` and check if you see the invite hitting your PBX, if you see the invite please confirm your PBX responded with a 200 OK

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### Author: ![VoipChris](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/v/e47c2d/32.png) [@VoipChris](https://forums.vitalpbx.org/u/VoipChris)
#### Post date: [February 13, 2024, 7:31pm UTC](https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682/3 "2024-02-13T19:31:14Z")

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Hi, i hve the same problem with Freepro French-Operator ! But when i run run `sngrep -c` i don’t see ‘200 Ok’ but “484 : Address incomplete” . Did you solve your problem and how ?

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### Author: ![aero37](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/a/bbe5ce/32.png) [@aero37](https://forums.vitalpbx.org/u/aero37)
#### Post date: [February 24, 2024, 8:11am UTC](https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682/4 "2024-02-24T08:11:03Z")

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Hello @echoterra,

The PBX tells you that the number on the exit route does not match.  
For example, if your number has ten digits, you must put X ten times.

For example in France: see screenshot.

X means 0 to 9  
N means 1 to 9

 ![Capture-1](https://forums.vitalpbx.org/uploads/default/original/2X/3/3290874db09aa47fed99f4d9b280e1e84cefd683.jpeg)

Good day

> [@echoterra](#):
>
> Inbound calls from my Verizon cell just say “your call can not be completed as dialed” so I am assuming it is something I have set up wrong, even though I have tried multiple times and multiple servers.

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### Author: ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [March 25, 2024, 8:11am UTC](https://forums.vitalpbx.org/t/incoming-trunk-not-routing/3682/5 "2024-03-25T08:11:55Z")

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