# How to reset Sonata Recordings Admin Password

**URL:** <https://forums.vitalpbx.org/t/how-to-reset-sonata-recordings-admin-password/4725>\
**Category:** Sonata Suite\
**Created:** [November 27, 2024, 11:33am UTC](https://forums.vitalpbx.org/t/how-to-reset-sonata-recordings-admin-password/4725 "2024-11-27T11:33:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![theashes](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/t/a587f6/32.png) [@theashes](https://forums.vitalpbx.org/u/theashes)\
**Post date:** [November 27, 2024, 11:33am UTC](https://forums.vitalpbx.org/t/how-to-reset-sonata-recordings-admin-password/4725/1 "2024-11-27T11:33:28Z")

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Hi

Having issues where the admin password for Sonata Recordings doesn’t seem to be working.

So deleted it from the addon area and then reinstalled but looks like everything is still saved in the database.

So can we just reset the admin password.

Tried to following:

> [@How to reset VitalPBX, Sonata Suite Products and VitXi WebRTC password (VitalPBX 3)?](https://forums.vitalpbx.org/t/how-to-reset-vitalpbx-sonata-suite-products-and-vitxi-webrtc-password-vitalpbx-3/62/1):
>
> Connect to your server console and run the following command: VitalPBX GUI [root@vitalpbx]# vitalpbx --reset-pwd {user} Immediately after, enter the explorer and type the new password. Sonata Stats [root@vitalpbx]# cd /usr/share/sonata/queues-stats/backend/ [root@vitalpbx backend]# php artisan reset:password {user} Sonata Billing [root@vitalpbx]# cd /usr/share/sonata/billing/ [root@vitalpbx scripts]# php scripts/reset\_pwd Sonata Switcboard [root@vitalpbx]# cd /usr/share/sonata/swi…

But when running the following:  
[root@vitalpbx]# cd /usr/share/sonata/recordings/  
[root@vitalpbx scripts]# php scripts/reset\_pwd

Get an error that says -bash cd: /usr/sonata/recordings/: No such file or directory

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**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\
**Post date:** [November 27, 2024, 11:36am UTC](https://forums.vitalpbx.org/t/how-to-reset-sonata-recordings-admin-password/4725/2 "2024-11-27T11:36:21Z")

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You are reading information from V3

 ![Screenshot_20241127_053405_Samsung capture](https://forums.vitalpbx.org/uploads/default/original/2X/a/ab877bc9d228f2904d9e0e5de6128b2190498579.jpeg)

Here’s V4 info:

> [@How to reset VitalPBX, Sonata Suite Products and VitXi WebRTC password (VitalPBX 4)?](https://forums.vitalpbx.org/t/how-to-reset-vitalpbx-sonata-suite-products-and-vitxi-webrtc-password-vitalpbx-4/3339):
>
> Connect to your server console and run the following command: VitalPBX GUI [root@vitalpbx]# vitalpbx reset-pwd {user} Immediately after, enter the explorer and type the new password. Sonata Billing [root@vitalpbx]# cd /usr/share/billing/ [root@vitalpbx scripts]# php scripts/reset\_pwd Sonata Switchboard [root@vitalpbx]# cd /usr/share/switchboard/ [root@vitalpbx scripts]# php scripts/reset\_pwd Sonata Recording [root@vitalpbx]# cd /usr/share/recordings/ [root@vitalpbx scripts]# php …

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<div class="post-metadata">

**Author:** ![theashes](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/t/a587f6/32.png) [@theashes](https://forums.vitalpbx.org/u/theashes)\
**Post date:** [November 27, 2024, 9:03pm UTC](https://forums.vitalpbx.org/t/how-to-reset-sonata-recordings-admin-password/4725/3 "2024-11-27T21:03:21Z")

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Copied the wrong link but did try running:

cd /usr/share/recordings/

But get the following error

-bash: cd: /usr/share/recordings/: No such file or directory

> [@How to reset VitalPBX, Sonata Suite Products and VitXi WebRTC password (VitalPBX 4)?](https://forums.vitalpbx.org/t/how-to-reset-vitalpbx-sonata-suite-products-and-vitxi-webrtc-password-vitalpbx-4/3339):
>
> Connect to your server console and run the following command: VitalPBX GUI [root@vitalpbx]# vitalpbx reset-pwd {user} Immediately after, enter the explorer and type the new password. Sonata Billing [root@vitalpbx]# cd /usr/share/billing/ [root@vitalpbx scripts]# php scripts/reset\_pwd Sonata Switchboard [root@vitalpbx]# cd /usr/share/switchboard/ [root@vitalpbx scripts]# php scripts/reset\_pwd Sonata Recording [root@vitalpbx]# cd /usr/share/recordings/ [root@vitalpbx scripts]# php …

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<div class="post-metadata">

**Author:** ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)\
**Post date:** [November 28, 2024, 6:24pm UTC](https://forums.vitalpbx.org/t/how-to-reset-sonata-recordings-admin-password/4725/4 "2024-11-28T18:24:40Z")

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The right path is `/usr/share/rec-manager/`