# Generate QR code - An exception has occurred

**URL:** <https://forums.vitalpbx.org/t/generate-qr-code-an-exception-has-occurred/874>\
**Category:** Reporting an Issue\
**Created:** [January 13, 2022, 9:57pm UTC](https://forums.vitalpbx.org/t/generate-qr-code-an-exception-has-occurred/874 "2022-01-13T21:57:46Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![zeventh](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/z/59ef9b/32.png) [@zeventh](https://forums.vitalpbx.org/u/zeventh)\
**Post date:** [February 6, 2022, 7:18pm UTC](https://forums.vitalpbx.org/t/generate-qr-code-an-exception-has-occurred/874/5 "2022-02-06T19:18:09Z")

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So I found what the problem was… Once again an error message appears that has no relation to the real issue.

It was the same problem as in my previous post [Unable to generate QR code](https://forums.vitalpbx.org/t/unable-to-generate-qr-code/712)  
When vitalpbx doesn’t have access to [ifconfig.me](http://ifconfig.me) on port 80 you clearly can’t generate the QR code.

The workaround in my previous post isn’t working anymore.

Please fix this issue and let us generate QR codes even if the server can’t reach [ifconfig.me](http://ifconfig.me) or at least display a proper error message.

Thanks!

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