# Failing to Provision Hardware Phone

**URL:** https://forums.vitalpbx.org/t/failing-to-provision-hardware-phone/5698
**Category:** VitalPBX
**Created:** [September 6, 2025, 4:35pm UTC](https://forums.vitalpbx.org/t/failing-to-provision-hardware-phone/5698 "2025-09-06T16:35:03Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![jkasdorf](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/j/97f17d/32.png) [@jkasdorf](https://forums.vitalpbx.org/u/jkasdorf)
#### Post date: [September 6, 2025, 4:35pm UTC](https://forums.vitalpbx.org/t/failing-to-provision-hardware-phone/5698/1 "2025-09-06T16:35:03Z")

</div>

I’ve had success connecting a softphone up to my VitalPBX install, so I know that I’m not getting the information incorrect. After running around this for hours I’m hoping that somebody can direct me in a different direction here. My Yealink W60P set is not provisioning with the server using the same credentials as the extension that my softphone is working with. Yes I have unprovisioned the softphone before trying. Is there anything from this setup that looks incorrect when trying to connect these two together? I really don’t want to have to go looking for another PBX after getting this close.

 ![Screenshot 2025-09-06 032052](https://forums.vitalpbx.org/uploads/default/original/2X/1/1e5cdd3f5bece0c1c402c76bf01c62fcf342d40b.png)  
 ![Screenshot 2025-09-06 032250](https://forums.vitalpbx.org/uploads/default/original/2X/f/f218444b9290518e06748cb5b1aca344c4c57aa5.png)

---

<div class="post-metadata">

### Author: ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [October 6, 2025, 4:35pm UTC](https://forums.vitalpbx.org/t/failing-to-provision-hardware-phone/5698/2 "2025-10-06T16:35:56Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.