# Error 500 internal switchboard - recodings - add-ons all
**URL:** https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849
**Category:** Switchboard Issue
**Created:** [March 18, 2024, 3:45pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849 "2024-03-18T15:45:54Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Gabriel\_Silva](https://forums.vitalpbx.org/u/Gabriel_Silva)
#### Post date: [March 18, 2024, 3:45pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/1 "2024-03-18T15:45:54Z")
Guys, how are you?
I’m having problems opening my telephone exchange, add-ons in general.
The switchboard gives me the error what I’m attaching, and the recordings don’t even open the page.
The vital main page is working perfectly, but the add-ons are not, has anyone experienced this and knows how to resolve it?
Thanks
{“action”:“notification”,“type”:“error”,“title”:“Error”,“message”:"The requested URL returned error: 500 Internal Server Error
#0 /usr/share/sonata/switchboard/www/core/components/pbx/PBX.php(0): pbx\PBX-\>\_send\_request(‘get’)\n#1 /usr/share/sonata/switchboard/www/core/components/pbx/VitalPBX.php(0): pbx\PBX-\>GET(‘core/current\_pl…’)\n#2 /usr/share/sonata/switchboard/www/core/branding.php(0): pbx\VitalPBX-\>getPBXPlan()\n#3 /usr/share/sonata/switchboard/www/core/branding.php(0): core\branding-\>\_initLicense()\n#4 /usr/share/sonata/switchboard/www/core/branding.php(0): core\branding-\>\_\_construct()\n#5 /usr/share/sonata/switchboard/www/templates/\_default/\_default.php(0): core\branding::build()\n#6 /usr/share/sonata/switchboard/www/templates/template\_builder.php(0): templates\_default\_default-\>get\_title()\n#7 /usr/share/sonata/switchboard/www/core/core.php(0): templates\template\_builder::build\_template(Object(templates\_default\_default))\n#8 /usr/share/sonata/switchboard/www/core/core.php(0): core\core-\>get\_page()\n#9 /usr/share/sonata/switchboard/www/index.php(0): core\core-\>run()\n#10 {main}"}
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [March 18, 2024, 3:49pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/2 "2024-03-18T15:49:37Z")
Is this a migration or backup restoration?
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### Author:  [@Gabriel\_Silva](https://forums.vitalpbx.org/u/Gabriel_Silva)
#### Post date: [March 18, 2024, 4:02pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/3 "2024-03-18T16:02:23Z")
Hi, it’s not a migration and it’s not a backup, it’s an active and functional server, which has stopped the add-on services
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [March 18, 2024, 4:04pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/4 "2024-03-18T16:04:27Z")
You must enable the PHP ERROR debug via Command Line to see the error message!
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### Author:  [@Gabriel\_Silva](https://forums.vitalpbx.org/u/Gabriel_Silva)
#### Post date: [March 18, 2024, 4:05pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/5 "2024-03-18T16:05:15Z")
Could you send me the command?
I emphasize that recordings doesn’t even open the page or give an error, it just doesn’t show anything
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [March 18, 2024, 4:08pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/6 "2024-03-18T16:08:49Z")
`nano /etc/php/8.1/fpm/php.ini`
You must modify the parameters below. Use the values shown below.
```auto
display_errors = On
error_reporting = E_ALL
display_startup_errors = On
```
---
### Author:  [@Gabriel\_Silva](https://forums.vitalpbx.org/u/Gabriel_Silva)
#### Post date: [March 18, 2024, 4:13pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/7 "2024-03-18T16:13:00Z")
There is no information in the sent path, I will add it.
Is it necessary to perform a restart?
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### Author:  [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [March 18, 2024, 4:26pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/8 "2024-03-18T16:26:05Z")
This is for VitalPBX 4. You must restart Apache 2 and PHP-FPM.
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### Author:  [@Gabriel\_Silva](https://forums.vitalpbx.org/u/Gabriel_Silva)
#### Post date: [March 18, 2024, 5:24pm UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/9 "2024-03-18T17:24:12Z")
Vital 3.2.2-1
Asterisk 18.10.0-1
These are the versions of my PBX, could you help me based on this information? From what I understand, the previous solution is only for vital 4, and I’m on 3
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### Author:  [@mo10](https://forums.vitalpbx.org/u/mo10)
#### Post date: [March 19, 2024, 8:19am UTC](https://forums.vitalpbx.org/t/error-500-internal-switchboard-recodings-add-ons-all/3849/10 "2024-03-19T08:19:41Z")
I would say update to the latest v3 and also update all add-ons.
Might connect via ssh and do a yum update and then restart.