# Emergency Failover

**URL:** https://forums.vitalpbx.org/t/emergency-failover/5152
**Category:** VitalPBX
**Created:** [March 4, 2025, 12:18pm UTC](https://forums.vitalpbx.org/t/emergency-failover/5152 "2025-03-04T12:18:06Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![LKelly](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/l/858c86/32.png) [@LKelly](https://forums.vitalpbx.org/u/LKelly)
#### Post date: [March 4, 2025, 12:18pm UTC](https://forums.vitalpbx.org/t/emergency-failover/5152/1 "2025-03-04T12:18:06Z")

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Hi all. We are moving from a PBX that has Emergency Routing. It monitors extensions and if it sees that all are offline, it automatically kicks into emergency failover and we behave in a predetermined way.  
Eg. If Site A goes offline, all calls are forward to the office mobile.  
If Site B goes offline, calls go to a voicemail box that says “we are experiencing technical difficulties, please leave a message and we will return your call”

This is set on the call route based what that business/department need.

I cant see anything in Vital that would do this?

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [March 12, 2025, 12:37am UTC](https://forums.vitalpbx.org/t/emergency-failover/5152/2 "2025-03-12T00:37:14Z")

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You can achieve something similar with queues. But it will monitor only the listed extensions in the Queue!

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### Author: ![LKelly](https://forums.vitalpbx.org/letter_avatar_proxy/v4/letter/l/858c86/32.png) [@LKelly](https://forums.vitalpbx.org/u/LKelly)
#### Post date: [March 26, 2025, 5:24am UTC](https://forums.vitalpbx.org/t/emergency-failover/5152/3 "2025-03-26T05:24:58Z")

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Hi Miguel, are you able to provide further detail on this? I cannot see how to achieve this?

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### Author: ![miguel](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/miguel/32/415_2.png) [@miguel](https://forums.vitalpbx.org/u/miguel)
#### Post date: [March 27, 2025, 6:11pm UTC](https://forums.vitalpbx.org/t/emergency-failover/5152/4 "2025-03-27T18:11:54Z")

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- Create a Queue
- Set up the Agents
- Set the Queue Param “Leave When Empty” to “Yes”
- Select the Desired “Final Destination”

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### Author: ![system](https://forums.vitalpbx.org/uploads/default/original/1X/672b458a1d454755270c2c16adc5316b641c3c6a.png) [@system](https://forums.vitalpbx.org/u/system)
#### Post date: [April 26, 2025, 6:12pm UTC](https://forums.vitalpbx.org/t/emergency-failover/5152/5 "2025-04-26T18:12:51Z")

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