# bug with extensions import

**URL:** <https://forums.vitalpbx.org/t/bug-with-extensions-import/2879>\
**Category:** Reporting an Issue\
**Created:** [June 22, 2023, 1:07pm UTC](https://forums.vitalpbx.org/t/bug-with-extensions-import/2879 "2023-06-22T13:07:09Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Ales\_V](https://forums.vitalpbx.org/user_avatar/forums.vitalpbx.org/ales_v/32/1246_2.png) [@Ales\_V](https://forums.vitalpbx.org/u/Ales_V)\
**Post date:** [June 22, 2023, 1:54pm UTC](https://forums.vitalpbx.org/t/bug-with-extensions-import/2879/2 "2023-06-22T13:54:58Z")

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See here:

> [@Webportal extension trimmed on Tenant](https://forums.vitalpbx.org/t/webportal-extension-trimmed-on-tenant/1931):
>
> When enabling web portal access for tenant extension, username gets trimmed by the tenant number. For example if Tenant number is 11 and you want to create Portal User: 11 311, the result is: 11 3. So extension number gets trimmed (11). [image] [image]

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