# Latest **URL:** https://forums.vitalpbx.org/latest.md [Latest](https://forums.vitalpbx.org/latest.md) · [Categories](https://forums.vitalpbx.org/categories.md) --- ## [How to report bugs and issues \[please read\]](https://forums.vitalpbx.org/t/how-to-report-bugs-and-issues-please-read/46)
**Author:** [@joseph](https://forums.vitalpbx.org/u/joseph)\ **Replies:** 0\ **Last updated:** [July 15, 2021, 5:02pm UTC](https://forums.vitalpbx.org/t/how-to-report-bugs-and-issues-please-read/46 "2021-07-15T17:02:14Z")
Hello and Welcome to the VitalPBX Forum Board! Here is where you will be able to discuss your opinions and report on bugs and issues you may find on VitalPBX. Here are some guides you can use on how you can report the is… --- ## [VitalPBX Resources & Documentation](https://forums.vitalpbx.org/t/vitalpbx-resources-documentation/42)
**Author:** [@miguel](https://forums.vitalpbx.org/u/miguel)\ **Replies:** 0\ **Last updated:** [July 15, 2021, 4:11pm UTC](https://forums.vitalpbx.org/t/vitalpbx-resources-documentation/42 "2021-07-15T16:11:35Z")
These are the source where you can find documentation about VitalPBX and its add-ons. Translations YouTube Wiki Online Training For sales or more information about VitalPBX, send an email to sales@vitalpbx.com. --- ## [Sonata Switchboard sharing layout to roles](https://forums.vitalpbx.org/t/sonata-switchboard-sharing-layout-to-roles/6458)
**Author:** [@telsupport](https://forums.vitalpbx.org/u/telsupport)\ **Replies:** 0\ **Last updated:** [September 25, 2026, 2:40pm UTC](https://forums.vitalpbx.org/t/sonata-switchboard-sharing-layout-to-roles/6458 "2026-09-25T14:40:34Z")
Hi, It’d be great to be able to share layouts to roles so you could share the layout(s) just once to the role and all users with this role would get access to the shared layout(s). It’d be even better if every newly cre… --- ## [Voicemail Forward](https://forums.vitalpbx.org/t/voicemail-forward/4566)
**Author:** [@lanvis](https://forums.vitalpbx.org/u/lanvis)\ **Replies:** 1\ **Last updated:** [September 23, 2026, 7:19pm UTC](https://forums.vitalpbx.org/t/voicemail-forward/4566 "2026-09-23T19:19:57Z")
Is there any plan to add a Voicemail “forward to” feature to WebRTC or the user Visual Voicemail portal? WebRTC preferred. I have asked previous but got no response. Can we pay additional $ to have this feature added… --- ## [PJSIP bound port / Fail2ban port mismatch](https://forums.vitalpbx.org/t/pjsip-bound-port-fail2ban-port-mismatch/6456)
**Author:** [@telsupport](https://forums.vitalpbx.org/u/telsupport)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 1:00pm UTC](https://forums.vitalpbx.org/t/pjsip-bound-port-fail2ban-port-mismatch/6456 "2026-09-21T13:00:32Z")
Hi, When changing the bound port for PJSIP in PJSIP Settings, the port setting for the asterisk jail in /etc/fail2ban/jail.conf isn’t changed accordingly. This causes SIP traffic from banned IPs in the asterisk jail to … --- ## [Realtime Agents: Directory Transfers](https://forums.vitalpbx.org/t/realtime-agents-directory-transfers/6457)
**Author:** [@starDallas](https://forums.vitalpbx.org/u/starDallas)\ **Replies:** 0\ **Last updated:** [September 18, 2026, 8:23pm UTC](https://forums.vitalpbx.org/t/realtime-agents-directory-transfers/6457 "2026-09-18T20:23:34Z")
We use the Realtime Agents module for inbound call handling and would like to request native support for directory-based transfers by spoken name. A common receptionist use case is: Caller says, “Can I speak with John… --- ## [VitalPBX Connect: no way to provision TURN/ICE — app unusable where UDP/RTP is throttled (Egypt)](https://forums.vitalpbx.org/t/vitalpbx-connect-no-way-to-provision-turn-ice-app-unusable-where-udp-rtp-is-throttled-egypt/6455)
**Author:** [@Wadee3](https://forums.vitalpbx.org/u/Wadee3)\ **Replies:** 0\ **Last updated:** [September 18, 2026, 1:42am UTC](https://forums.vitalpbx.org/t/vitalpbx-connect-no-way-to-provision-turn-ice-app-unusable-where-udp-rtp-is-throttled-egypt/6455 "2026-09-18T01:42:30Z")
Hello VitalPBX Support, I run VitalPBX Community Edition and have purchased VitalPBX Connect device licenses, which I installed in my own customers phone. Several of those customers are in Egypt, where mobile carriers t… --- ## [Access to Temporary and \[name\] Greeting in Voicemail settings](https://forums.vitalpbx.org/t/access-to-temporary-and-name-greeting-in-voicemail-settings/6453)
**Author:** [@RPitts1SP](https://forums.vitalpbx.org/u/RPitts1SP)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 5:17pm UTC](https://forums.vitalpbx.org/t/access-to-temporary-and-name-greeting-in-voicemail-settings/6453 "2026-09-16T17:17:54Z")
It would be very helpful to have access to add audio files for the Temporary and Greeting prompts available for each voicemail box from within VitalPBX, instead of just through the extension itself or Asterisk. --- ## [Voicemail default "Zone Messages" not using Tenant's time zone](https://forums.vitalpbx.org/t/voicemail-default-zone-messages-not-using-tenants-time-zone/5155)
**Author:** [@P.Kerr](https://forums.vitalpbx.org/u/P.Kerr)\ **Replies:** 1\ **Last updated:** [September 16, 2026, 11:55am UTC](https://forums.vitalpbx.org/t/voicemail-default-zone-messages-not-using-tenants-time-zone/5155 "2026-09-16T11:55:37Z")
We discovered that all our tenants who are setup on a different time zone from the main system experience the same issue where the envelope isn’t set to the tenant time zone, instead it uses our host time zone. We have … --- ## [Voicemail Time Zones](https://forums.vitalpbx.org/t/voicemail-time-zones/6450)
**Author:** [@Unified](https://forums.vitalpbx.org/u/Unified)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 11:52am UTC](https://forums.vitalpbx.org/t/voicemail-time-zones/6450 "2026-09-16T11:52:34Z")
Have an option to set voicemail timezone on the tenant, or give us a way to set the time zone on an import. If I set up a new tenant with a Pacific Time Zone and add 100 extensions, you’re telling me I then have to manua… --- ## [Ring2all and possible switch to Freeswitch/Kamailio](https://forums.vitalpbx.org/t/ring2all-and-possible-switch-to-freeswitch-kamailio/6408)
**Author:** [@airsay](https://forums.vitalpbx.org/u/airsay)\ **Replies:** 11\ **Last updated:** [September 15, 2026, 1:26pm UTC](https://forums.vitalpbx.org/t/ring2all-and-possible-switch-to-freeswitch-kamailio/6408 "2026-09-15T13:26:41Z")
I missed Cluecon last week and Joseph’s talk just popped up on my YouTube timeline. This is literally the first time I’m hearing about Ring2all or even the switch to FS/Kamailio. Was there some communication about it I m… --- ## [Notify Missed Calls from Queue](https://forums.vitalpbx.org/t/notify-missed-calls-from-queue/4964)
**Author:** [@Techbeard](https://forums.vitalpbx.org/u/Techbeard)\ **Replies:** 2\ **Last updated:** [September 9, 2026, 12:01am UTC](https://forums.vitalpbx.org/t/notify-missed-calls-from-queue/4964 "2026-09-09T00:01:27Z")
The feature on an extension to notify missed calls is great, but the issue is that if a call comes from a queue and is answered elsewhere then it still alerts. There could be a notify missed calls option on the queue, … --- ## [GET API for DID Numbers per teant](https://forums.vitalpbx.org/t/get-api-for-did-numbers-per-teant/6449)
**Author:** [@techisnumberone](https://forums.vitalpbx.org/u/techisnumberone)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 11:37pm UTC](https://forums.vitalpbx.org/t/get-api-for-did-numbers-per-teant/6449 "2026-09-08T23:37:52Z")
I couldn’t find a documented API that lists DID numbers per tenant. Please let me know if it exists; otherwise, please add it. --- ## [Passing P-Asserted-Identity from Softphone to Outbound Trunk From Header](https://forums.vitalpbx.org/t/passing-p-asserted-identity-from-softphone-to-outbound-trunk-from-header/6443)
**Author:** [@Axio](https://forums.vitalpbx.org/u/Axio)\ **Replies:** 6\ **Last updated:** [September 8, 2026, 2:53pm UTC](https://forums.vitalpbx.org/t/passing-p-asserted-identity-from-softphone-to-outbound-trunk-from-header/6443 "2026-09-08T14:53:13Z")
Hi everyone, I am trying to configure VitalPBX so that when a softphone sends an outbound INVITE containing a P-Asserted-Identity (PAI) header, VitalPBX reads this header and uses its value as the Caller ID in the From … --- ## [Group call recording](https://forums.vitalpbx.org/t/group-call-recording/6446)
**Author:** [@tarzan2003](https://forums.vitalpbx.org/u/tarzan2003)\ **Replies:** 3\ **Last updated:** [September 8, 2026, 10:06am UTC](https://forums.vitalpbx.org/t/group-call-recording/6446 "2026-09-08T10:06:13Z")
Hi. Is there any way to record calls only within a group of internal extensions? Example: Group of internal extensions – 111, 222, and 333. Record only calls from 111 to 222 or 333, from 222 to 111 or 333, and from 3… --- ## [Trunk contact (NonQualified) not showing in GUI after 4.5.4 R1](https://forums.vitalpbx.org/t/trunk-contact-nonqualified-not-showing-in-gui-after-4-5-4-r1/6445)
**Author:** [@gruppolink](https://forums.vitalpbx.org/u/gruppolink)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 2:20pm UTC](https://forums.vitalpbx.org/t/trunk-contact-nonqualified-not-showing-in-gui-after-4-5-4-r1/6445 "2026-09-07T14:20:07Z")
Hi all, Since updating to 4.5.4 R1 a couple of days ago, one of my PJSIP trunks stopped showing its contact in the GUI (trunk page / PBX Monitor). Before the update it was always there. The trunk itself still works fine… --- ## [Phonebook Module](https://forums.vitalpbx.org/t/phonebook-module/6444)
**Author:** [@mattA](https://forums.vitalpbx.org/u/mattA)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 1:57am UTC](https://forums.vitalpbx.org/t/phonebook-module/6444 "2026-09-04T01:57:23Z")
The phonebook module does not allow the ability to set only a mobile number for a contact, instead forcing it to be put in the ‘main phone number’ box - this is somewhat unintuitive for users to use. It also defaults th… --- ## [VitXi Change Mailbox - Central Mailbox](https://forums.vitalpbx.org/t/vitxi-change-mailbox-central-mailbox/6423)
**Author:** [@mattA](https://forums.vitalpbx.org/u/mattA)\ **Replies:** 1\ **Last updated:** [September 4, 2026, 1:44am UTC](https://forums.vitalpbx.org/t/vitxi-change-mailbox-central-mailbox/6423 "2026-09-04T01:44:34Z")
Hi team Is there any way to set the voicemail box for a WebRTC profile to a central mailbox, rather than the one tied to the extension? Having the ability for an admin to set which mailbox is accessed by default would … --- ## [Add pricing column in the CDR view](https://forums.vitalpbx.org/t/add-pricing-column-in-the-cdr-view/6435)
**Author:** [@yann](https://forums.vitalpbx.org/u/yann)\ **Replies:** 3\ **Last updated:** [September 2, 2026, 7:02pm UTC](https://forums.vitalpbx.org/t/add-pricing-column-in-the-cdr-view/6435 "2026-09-02T19:02:04Z")
Hello, Is there an existing way to display the CDR cost per call in VitalPBX ? This would allow us to display this information to customers directly in the same interface. Thank you. Yann --- ## [Issue with Asterisk French audio prompts and request for fr\_CA language pack](https://forums.vitalpbx.org/t/issue-with-asterisk-french-audio-prompts-and-request-for-fr-ca-language-pack/6418)
**Author:** [@Axio](https://forums.vitalpbx.org/u/Axio)\ **Replies:** 1\ **Last updated:** [September 1, 2026, 2:01pm UTC](https://forums.vitalpbx.org/t/issue-with-asterisk-french-audio-prompts-and-request-for-fr-ca-language-pack/6418 "2026-09-01T14:01:36Z")
Hello, There is an issue with the French audio prompts in Asterisk. There seem to be missing silences between certain words or sentences, making the audio playback sound rushed or truncated. Additionally, I would like … --- ## [VitalPBX Asterisk crashed unhandled exception PJLIB/No memory!](https://forums.vitalpbx.org/t/vitalpbx-asterisk-crashed-unhandled-exception-pjlib-no-memory/6439)
**Author:** [@Jbelectronics](https://forums.vitalpbx.org/u/Jbelectronics)\ **Replies:** 3\ **Last updated:** [September 1, 2026, 2:57am UTC](https://forums.vitalpbx.org/t/vitalpbx-asterisk-crashed-unhandled-exception-pjlib-no-memory/6439 "2026-09-01T02:57:04Z")
VitalPBX Asterisk crashed and restarted with below error in the logs, Any way to diagnose what caused this and prevent this from happening again ? \[2026-08-31 06:41:35\] ERROR\[1664\] pjproject: except.c …… --- ## [Call Queue Periodic Message](https://forums.vitalpbx.org/t/call-queue-periodic-message/6382)
**Author:** [@LKelly](https://forums.vitalpbx.org/u/LKelly)\ **Replies:** 3\ **Last updated:** [September 1, 2026, 1:06am UTC](https://forums.vitalpbx.org/t/call-queue-periodic-message/6382 "2026-09-01T01:06:20Z")
Hi all. I am looking for user feedback on the Periodic Announcement function in a Call Queue. For Example/ We have it set to ring for 5 minutes total, with a periodic message every 60 seconds, however, the message does … --- ## [Provisioning Templates](https://forums.vitalpbx.org/t/provisioning-templates/6437)
**Author:** [@WavSpeed](https://forums.vitalpbx.org/u/WavSpeed)\ **Replies:** 4\ **Last updated:** [August 28, 2026, 5:24pm UTC](https://forums.vitalpbx.org/t/provisioning-templates/6437 "2026-08-28T17:24:29Z")
Is it possible for you guys to change the default template for each phone to set the BLF Feature to either “Line Key” or “None”? And also change the “Account” key to just “Account 1” instead of listing all the accounts i… --- ## [WhatsApp chat & sip calling](https://forums.vitalpbx.org/t/whatsapp-chat-sip-calling/6329)
**Author:** [@x\_mos](https://forums.vitalpbx.org/u/x_mos)\ **Replies:** 2\ **Last updated:** [August 27, 2026, 7:10pm UTC](https://forums.vitalpbx.org/t/whatsapp-chat-sip-calling/6329 "2026-08-27T19:10:55Z")
Dear Vitalpbx Team, Do you have documentation on integrating WhatsApp with Vitxi Chat? If so, please provide the tutorial URL. Several other IPPBXs that use Asterisk can already integrate with WhatsApp SIP. Perhaps you… --- ## [Wishlist now supports voting on topics!](https://forums.vitalpbx.org/t/wishlist-now-supports-voting-on-topics/6434)
**Author:** [@joseph](https://forums.vitalpbx.org/u/joseph)\ **Replies:** 0\ **Last updated:** [August 26, 2026, 9:10pm UTC](https://forums.vitalpbx.org/t/wishlist-now-supports-voting-on-topics/6434 "2026-08-26T21:10:09Z")
This was a feature that was requested a while ago, and we have just updated the forum to now support voting. You will see a small arrow on the upper left-hand corner inside any topic to vote on the wishlist item. This … --- ## [🚀 VitXi 4.6.0-3 — UX Improvements, Automation Enhancements & Yealink SDK Integration](https://forums.vitalpbx.org/t/vitxi-4-6-0-3-ux-improvements-automation-enhancements-yealink-sdk-integration/6277)
**Author:** [@maynor](https://forums.vitalpbx.org/u/maynor)\ **Replies:** 4\ **Last updated:** [August 26, 2026, 7:33pm UTC](https://forums.vitalpbx.org/t/vitxi-4-6-0-3-ux-improvements-automation-enhancements-yealink-sdk-integration/6277 "2026-08-26T19:33:59Z")
This release focuses on improving onboarding efficiency, enhancing PBX administration workflows, and expanding device compatibility through Yealink SDK integration. PBX Extensions Bulk Onboarding Added bulk onboarding c… --- ## [Vitxi 4.6.0-5 cant connect to server](https://forums.vitalpbx.org/t/vitxi-4-6-0-5-cant-connect-to-server/6431)
**Author:** [@hlev](https://forums.vitalpbx.org/u/hlev)\ **Replies:** 2\ **Last updated:** [August 26, 2026, 4:39pm UTC](https://forums.vitalpbx.org/t/vitxi-4-6-0-5-cant-connect-to-server/6431 "2026-08-26T16:39:23Z")
Server was recently upgrade from 4.2.0-6 to 4.5.3-8 for some reason the connection to the server is not able to be set, Vitxi 4.6.0-5 is installed directly in the vital server and no settings where changed. Firewall … --- ## [audio transcription](https://forums.vitalpbx.org/t/audio-transcription/6432)
**Author:** [@Karta\_Sounthe](https://forums.vitalpbx.org/u/Karta_Sounthe)\ **Replies:** 0\ **Last updated:** [August 26, 2026, 2:37pm UTC](https://forums.vitalpbx.org/t/audio-transcription/6432 "2026-08-26T14:37:58Z")
Hi everyone, I’ve been looking into the voicemail/audio transcription functionality available with VitalPBX and have come across an issue that I’m interested in finding a solution for. At the moment, if a caller leaves… --- ## [Kalixor SBC so far](https://forums.vitalpbx.org/t/kalixor-sbc-so-far/6417)
**Author:** [@airsay](https://forums.vitalpbx.org/u/airsay)\ **Replies:** 8\ **Last updated:** [August 25, 2026, 10:21pm UTC](https://forums.vitalpbx.org/t/kalixor-sbc-so-far/6417 "2026-08-25T22:21:32Z")
So I enjoy figuring out solutions like these as part of my toolset when working with prospects. I’ve previously done the same with 2600Hz Platform (previously called Kazoo), Sipwise C5, ivozprovider for multitenant, rese… --- ## [Can Call Analysis aggregate sentiment/results across multiple AI Voice Agent calls?](https://forums.vitalpbx.org/t/can-call-analysis-aggregate-sentiment-results-across-multiple-ai-voice-agent-calls/6415)
**Author:** [@LittleBird](https://forums.vitalpbx.org/u/LittleBird)\ **Replies:** 1\ **Last updated:** [August 21, 2026, 2:59pm UTC](https://forums.vitalpbx.org/t/can-call-analysis-aggregate-sentiment-results-across-multiple-ai-voice-agent-calls/6415 "2026-08-21T14:59:20Z")
Hi, I’m using VitalPBX 4.5.3 R8 with AI Voice Agents and OpenAI. I’d like to analyze all calls handled by my AI Voice Agents and see aggregated Call Analysis results across multiple calls/agents, rather than opening ea… [Next page](https://forums.vitalpbx.org/latest.md?page=1)