# Wish List **URL:** https://forums.vitalpbx.org/c/wish-list/12.md?page=1 [Latest](https://forums.vitalpbx.org/latest.md) · [Categories](https://forums.vitalpbx.org/categories.md) **Page:** 2 --- ## [Queue Center - Update function Last Called Agent Routing (LCA)](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240)
**Author:** [@TienNguyen](https://forums.vitalpbx.org/u/TienNguyen)\ **Replies:** 1\ **Last updated:** [June 18, 2026, 5:07pm UTC](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240 "2026-06-18T17:07:15Z")
Hi VitalPBX Team, It’s very usefull for us, if Team enalbed function Last Called Agent Routing (LCA) for queue center Last Called Agent Routing routes repeat callers to the agent who last handled their call. Best rega… --- ## [Endpoint provisioning](https://forums.vitalpbx.org/t/endpoint-provisioning/6303)
**Author:** [@bilberry99](https://forums.vitalpbx.org/u/bilberry99)\ **Replies:** 11\ **Last updated:** [June 16, 2026, 9:32pm UTC](https://forums.vitalpbx.org/t/endpoint-provisioning/6303 "2026-06-16T21:32:50Z")
Hi I am new to vpbx. provisioning tenants endpoints proves challenging in the gui would like to request Copying of templates Import endpoints directly into tenant. Painful moving atm. Managing this via sql query a… --- ## [Yealink T7 Support](https://forums.vitalpbx.org/t/yealink-t7-support/6063)
**Author:** [@PitzKey](https://forums.vitalpbx.org/u/PitzKey)\ **Replies:** 9\ **Last updated:** [June 13, 2026, 5:50pm UTC](https://forums.vitalpbx.org/t/yealink-t7-support/6063 "2026-06-13T17:50:44Z")
Hello, Can you please add support for Yealink T7 series phones? Thank you --- ## [Single Tenant Backup](https://forums.vitalpbx.org/t/single-tenant-backup/5217)
**Author:** [@WavSpeed](https://forums.vitalpbx.org/u/WavSpeed)\ **Replies:** 9\ **Last updated:** [June 11, 2026, 9:09pm UTC](https://forums.vitalpbx.org/t/single-tenant-backup/5217 "2026-06-11T21:09:49Z")
We would love to be able to create a single-tenant configuration backup to be able to migrate a tenant from one server to another. Right now, the only system backups we can do is server-wide and backs up all tenants and … --- ## [Template fo VitalConnect App](https://forums.vitalpbx.org/t/template-fo-vitalconnect-app/5622)
**Author:** [@Peter\_Hammann](https://forums.vitalpbx.org/u/Peter_Hammann)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 12:00pm UTC](https://forums.vitalpbx.org/t/template-fo-vitalconnect-app/5622 "2026-06-11T12:00:46Z")
Would like a way to create a template for VitalConnect app so that we can create a default button layout for the app. --- ## [IVR Flow Support](https://forums.vitalpbx.org/t/ivr-flow-support/4137)
**Author:** [@TienNguyen](https://forums.vitalpbx.org/u/TienNguyen)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 12:00pm UTC](https://forums.vitalpbx.org/t/ivr-flow-support/4137 "2026-06-11T12:00:27Z")
Hi Teams, Does VitalPBX support IVR flow? IVR Flow lets you visually create simple or complex IVR and call flows using API calls, time conditions, logic conditions, Text to Speech, and ASR. Thanks & regards. Tien … --- ## [Duplicate button for various items](https://forums.vitalpbx.org/t/duplicate-button-for-various-items/817)
**Author:** [@pftech-paolo](https://forums.vitalpbx.org/u/pftech-paolo)\ **Replies:** 7\ **Last updated:** [June 11, 2026, 3:33am UTC](https://forums.vitalpbx.org/t/duplicate-button-for-various-items/817 "2026-06-11T03:33:40Z")
Hi there, we’d like to have a “duplicate” button in a lot of items, such as Outbount Routes, Time Conditions, Time Groups, Trunks, … In also it would be nice to have a duplicate function for Tenants, so we can add a ne… --- ## [Add SMS Custom Messaging Providers](https://forums.vitalpbx.org/t/add-sms-custom-messaging-providers/6280)
**Author:** [@ITProHelp](https://forums.vitalpbx.org/u/ITProHelp)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 8:14pm UTC](https://forums.vitalpbx.org/t/add-sms-custom-messaging-providers/6280 "2026-06-02T20:14:44Z")
I’d like to request the ability to add custom SMS messaging providers in a future update. I’m a user and I’d like to request support for custom SMS messaging providers. Currently, the platform only supports built-in SMS… --- ## [Adding Custom Geolocation: in SIP INVITE for Telnyx dynamic 911](https://forums.vitalpbx.org/t/adding-custom-geolocation-in-sip-invite-for-telnyx-dynamic-911/6276)
**Author:** [@Jbelectronics](https://forums.vitalpbx.org/u/Jbelectronics)\ **Replies:** 6\ **Last updated:** [May 29, 2026, 2:09pm UTC](https://forums.vitalpbx.org/t/adding-custom-geolocation-in-sip-invite-for-telnyx-dynamic-911/6276 "2026-05-29T14:09:13Z")
This is a must required feature to add custom Geolocation value in SIP invite when 911 or any emergency call is dialed. This way we can create address in Telnyx and send direct extension location example floor and Room n… --- ## [WEM Skills - Workforce Engagement Management](https://forums.vitalpbx.org/t/wem-skills-workforce-engagement-management/6204)
**Author:** [@TienNguyen](https://forums.vitalpbx.org/u/TienNguyen)\ **Replies:** 2\ **Last updated:** [May 26, 2026, 3:37am UTC](https://forums.vitalpbx.org/t/wem-skills-workforce-engagement-management/6204 "2026-05-26T03:37:53Z")
Hi VitalPBX team, Does VitalPBX has WEM function for Agents call center? Best regards, Tien --- ## [MMS Support in PBX](https://forums.vitalpbx.org/t/mms-support-in-pbx/5526)
**Author:** [@Guy\_Goza](https://forums.vitalpbx.org/u/Guy_Goza)\ **Replies:** 2\ **Last updated:** [May 23, 2026, 8:01am UTC](https://forums.vitalpbx.org/t/mms-support-in-pbx/5526 "2026-05-23T08:01:52Z")
I am find customers would really like MMS to be supported in the WebRTC and mobile app so they can send pictures. --- ## [Feature Request: After Call Work (ACW) Popup Form for Queue Agents in VitXi](https://forums.vitalpbx.org/t/feature-request-after-call-work-acw-popup-form-for-queue-agents-in-vitxi/6100)
**Author:** [@mohamed.soliman](https://forums.vitalpbx.org/u/mohamed.soliman)\ **Replies:** 5\ **Last updated:** [May 14, 2026, 2:05pm UTC](https://forums.vitalpbx.org/t/feature-request-after-call-work-acw-popup-form-for-queue-agents-in-vitxi/6100 "2026-05-14T14:05:46Z")
Description It would be very useful to have an After Call Work (ACW) popup form in the VitXi interface that appears automatically when an agent finishes a call from a queue. Suggested workflow: Agent answers a call f… --- ## [Custom Variables in Message Notification](https://forums.vitalpbx.org/t/custom-variables-in-message-notification/6231)
**Author:** [@GrandTelecom](https://forums.vitalpbx.org/u/GrandTelecom)\ **Replies:** 0\ **Last updated:** [May 13, 2026, 5:51pm UTC](https://forums.vitalpbx.org/t/custom-variables-in-message-notification/6231 "2026-05-13T17:51:34Z")
When using the messaging notification in VitalPBX, we should have the ability to enter variables so the person can get info about the caller. For example, a doctor has an emergency mailbox on the system. He wants to be… --- ## [SMS Provider - IXICA Canada](https://forums.vitalpbx.org/t/sms-provider-ixica-canada/6060)
**Author:** [@Janpreet](https://forums.vitalpbx.org/u/Janpreet)\ **Replies:** 5\ **Last updated:** [May 12, 2026, 2:19am UTC](https://forums.vitalpbx.org/t/sms-provider-ixica-canada/6060 "2026-05-12T02:19:23Z")
Hello, can we please add IXICA as SMS Messaging Provider ? IXICA provide SMS enabled DIDs and they have option to generate API key for SMS Integration as Well. I am attaching IXICA SMS documentation as well. Can you k… --- ## [SMS Ignore Devices (Again)](https://forums.vitalpbx.org/t/sms-ignore-devices-again/6216)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 1\ **Last updated:** [May 11, 2026, 12:36pm UTC](https://forums.vitalpbx.org/t/sms-ignore-devices-again/6216 "2026-05-11T12:36:12Z")
This was initially requested nearly 3 years ago, and it was unceremoniously closed. So asking again… Now that VitXi has evolved and is workable with SMS texting, it has become more important to have this feature or cont… --- ## [Add-on Menu Per Item](https://forums.vitalpbx.org/t/add-on-menu-per-item/6212)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 0\ **Last updated:** [May 9, 2026, 1:28pm UTC](https://forums.vitalpbx.org/t/add-on-menu-per-item/6212 "2026-05-09T13:28:26Z")
From the login page, and after login from the upper right drop-down menu, would like the ability to control exactly which Add-on is selectable. As it stands it’s all or none as set in Settings → PBX Settings → System Gen… --- ## [SMS Provider integration (BeeVox)](https://forums.vitalpbx.org/t/sms-provider-integration-beevox/6209)
**Author:** [@P.Kerr](https://forums.vitalpbx.org/u/P.Kerr)\ **Replies:** 1\ **Last updated:** [May 8, 2026, 3:13pm UTC](https://forums.vitalpbx.org/t/sms-provider-integration-beevox/6209 "2026-05-08T15:13:12Z")
Hello, We are wondering if it would be possible to add our VoIP provider as an SMS provider (BeeVox) in the SMS module. What information do we need about their API? I would be happy to help provide as much info as you… --- ## [Odoo CRM integration](https://forums.vitalpbx.org/t/odoo-crm-integration/4548)
**Author:** [@Asenji](https://forums.vitalpbx.org/u/Asenji)\ **Replies:** 14\ **Last updated:** [May 5, 2026, 8:00pm UTC](https://forums.vitalpbx.org/t/odoo-crm-integration/4548 "2026-05-05T20:00:49Z")
I think it would be great to have Odoo CRM integration to VITALPBX. ODOO has over 7million users worldwide --- ## [VitXi Update - Can no longer add contacts from Call History](https://forums.vitalpbx.org/t/vitxi-update-can-no-longer-add-contacts-from-call-history/6194)
**Author:** [@LKelly](https://forums.vitalpbx.org/u/LKelly)\ **Replies:** 1\ **Last updated:** [April 28, 2026, 10:14pm UTC](https://forums.vitalpbx.org/t/vitxi-update-can-no-longer-add-contacts-from-call-history/6194 "2026-04-28T22:14:23Z")
Since the update last week, we can no longer add contacts from Call History. Lots of customers not happy about this. --- ## [We need to add CONGESTION Status to status at CDR report](https://forums.vitalpbx.org/t/we-need-to-add-congestion-status-to-status-at-cdr-report/1032)
**Author:** [@ahmed1289](https://forums.vitalpbx.org/u/ahmed1289)\ **Replies:** 3\ **Last updated:** [April 27, 2026, 6:29pm UTC](https://forums.vitalpbx.org/t/we-need-to-add-congestion-status-to-status-at-cdr-report/1032 "2026-04-27T18:29:52Z")
Dears Good Day For your kindly support we faced issue with CDR Report as attached we need to add CONGESTION Status to status at CDR report Regards --- ## [Set Master Time/Date List](https://forums.vitalpbx.org/t/set-master-time-date-list/6173)
**Author:** [@LKelly](https://forums.vitalpbx.org/u/LKelly)\ **Replies:** 2\ **Last updated:** [April 27, 2026, 12:27pm UTC](https://forums.vitalpbx.org/t/set-master-time-date-list/6173 "2026-04-27T12:27:15Z")
We have a Carrier account with about 60 customer PBXs on it. To manage public holiday closures, we have a Time Group on every PBX which we populate at the start of the year with Public Holidays. Every January, we have to… --- ## [VitXi v4.0.3-2 New Conversation SIP/SMS Chat](https://forums.vitalpbx.org/t/vitxi-v4-0-3-2-new-conversation-sip-sms-chat/3280)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 1\ **Last updated:** [April 21, 2026, 5:36pm UTC](https://forums.vitalpbx.org/t/vitxi-v4-0-3-2-new-conversation-sip-sms-chat/3280 "2026-04-21T17:36:54Z")
In VitXi WebRTC v4.0.3-2 Chat, when starting a New Conversation and choosing SIP Chat, and entering the contact name or number, it doesn’t appear to look into the Contacts list at all. Additionally, when there is a cont… --- ## [VitXi Chats New Conversation Type Selection](https://forums.vitalpbx.org/t/vitxi-chats-new-conversation-type-selection/3283)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 1\ **Last updated:** [April 21, 2026, 5:35pm UTC](https://forums.vitalpbx.org/t/vitxi-chats-new-conversation-type-selection/3283 "2026-04-21T17:35:04Z")
When creating a New Conversation Chat, there is a dropdown for App Chat or SIP Chat. I think that is confusing for the normal user. They haven’t a clue as to what “SIP Chat” means. Even for technical people, aren’t they … --- ## [Broadcast Could Show destination name/number to Agents](https://forums.vitalpbx.org/t/broadcast-could-show-destination-name-number-to-agents/6169)
**Author:** [@iquest](https://forums.vitalpbx.org/u/iquest)\ **Replies:** 0\ **Last updated:** [April 17, 2026, 3:49pm UTC](https://forums.vitalpbx.org/t/broadcast-could-show-destination-name-number-to-agents/6169 "2026-04-17T15:49:46Z")
When creating a Broadcast campaign, if the call is routed to a queue after an announcement or IVR, the Caller ID (CID) configured in the campaign is displayed to the extensions. This allows them to identify only that the… --- ## [Hide Reload Button by User Profile](https://forums.vitalpbx.org/t/hide-reload-button-by-user-profile/6113)
**Author:** [@glastender](https://forums.vitalpbx.org/u/glastender)\ **Replies:** 0\ **Last updated:** [March 13, 2026, 8:32pm UTC](https://forums.vitalpbx.org/t/hide-reload-button-by-user-profile/6113 "2026-03-13T20:32:20Z")
Hello! The red ‘reload’ button is showing up for all users regardless of their settings or permissions in the User or User Profile. It would be very beneficial to be able to hide the reload button by user profile. I d… --- ## [Provisioning: Snom D8 Series](https://forums.vitalpbx.org/t/provisioning-snom-d8-series/6089)
**Author:** [@PitzKey](https://forums.vitalpbx.org/u/PitzKey)\ **Replies:** 1\ **Last updated:** [March 2, 2026, 7:33pm UTC](https://forums.vitalpbx.org/t/provisioning-snom-d8-series/6089 "2026-03-02T19:33:15Z")
Howdy, Adding to my previous request Please add provisioning support to the Snom D8 Series. (we are currently testing the ​D810, D865 and D8C) If you need access to phones, or need phones shipped to you so you can se… --- ## [Jabra HID support on VitXi WebRTC](https://forums.vitalpbx.org/t/jabra-hid-support-on-vitxi-webrtc/5139)
**Author:** [@telsupport](https://forums.vitalpbx.org/u/telsupport)\ **Replies:** 3\ **Last updated:** [February 26, 2026, 4:16pm UTC](https://forums.vitalpbx.org/t/jabra-hid-support-on-vitxi-webrtc/5139 "2026-02-26T16:16:04Z")
Hello, It would be great to add support for answering/hanging up calls via the button on Jabra headsets with HID integration. --- ## [LDAP Phonebook support](https://forums.vitalpbx.org/t/ldap-phonebook-support/6079)
**Author:** [@marian](https://forums.vitalpbx.org/u/marian)\ **Replies:** 0\ **Last updated:** [February 22, 2026, 11:08am UTC](https://forums.vitalpbx.org/t/ldap-phonebook-support/6079 "2026-02-22T11:08:54Z")
To integrate other IP phones, it would be good if each phonebook that can be created in the phonebook addon could also be queried individually via LDAP, so that the respective phonebook could be assigned to the end devic… --- ## [Descriptions on Time Groups](https://forums.vitalpbx.org/t/descriptions-on-time-groups/6065)
**Author:** [@reboot\_it](https://forums.vitalpbx.org/u/reboot_it)\ **Replies:** 0\ **Last updated:** [February 19, 2026, 2:37pm UTC](https://forums.vitalpbx.org/t/descriptions-on-time-groups/6065 "2026-02-19T14:37:35Z")
I think it would be a really simple feature to add and would be a huge quality of life improvement to have the ability to add a description to individual lines in Time Groups. It can become overwhelming when there are ma… --- ## [Webhooks would be a game changer](https://forums.vitalpbx.org/t/webhooks-would-be-a-game-changer/6062)
**Author:** [@Axio](https://forums.vitalpbx.org/u/Axio)\ **Replies:** 0\ **Last updated:** [February 19, 2026, 12:51am UTC](https://forums.vitalpbx.org/t/webhooks-would-be-a-game-changer/6062 "2026-02-19T00:51:40Z")
Hello everyone. Is VitalPBX planning to integrate webhooks? We require linking certain events with an external application. Events similar to these: call\_created call\_answered call\_ended recording\_started recording\_st… [Previous page](https://forums.vitalpbx.org/c/wish-list/12.md) [Next page](https://forums.vitalpbx.org/c/wish-list/12.md?page=2)